Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Hackworth

Roy

Summary

Highly-motivated student and employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education

Work History

Spa Receptionist

Beyond Spa
Layton
12.2021 - Current
  • Interacting with clients and making a first impression when they show up to check in for their appointments or to purchase gift certificates/retail
  • Maintaining a clean and tidy environment including bathrooms, waiting rooms, reception desk, etc.
  • Consistently loading and folding laundry while balancing checking in clients
  • Handling money and working with our computer system to efficiently charge transactions correctly.
  • Ability to answer questions about services, retail, concerns, etc. and come to resolutions for clients
  • Answer phone calls and schedule appointment based on availability and clients requests
  • Monitored stock levels of retail items such as lotions, creams, oils, ensuring adequate supply at all times.
  • Provided training support to new hires on software programs utilized within the facility.
  • Work with our computer system and utilize it to book appointments, collect and retrieve information about clients, gift certificates, transactions, services, service provider schedules, etc.

Education

Bachelor of Science - Exercise Science

Weber State University
Ogden, UT
08.2025 - 06.2025

Associate of Science - General Studies

Weber State University
Ogden, UT
08.2024 - 04.2025

Roy High School
Roy, UT

Skills

  • Phone etiquette
  • Customer Service
  • Office experience
  • Team collaboration
  • Organization
  • Time Management
  • Punctuality
  • Scheduling appointments
  • Problem solving
  • Effective communication
  • Checkout services
  • Computer literacy
  • Dependability

Timeline

Bachelor of Science - Exercise Science

Weber State University
08.2025 - 06.2025

Associate of Science - General Studies

Weber State University
08.2024 - 04.2025

Spa Receptionist

Beyond Spa
12.2021 - Current

Roy High School
Brooklyn Hackworth