Brooklyn Harrison
Fairbanks,AK
Summary
Results-driven shift lead recognized for fast learning abilities and implementing process improvements. Expertise in resolving customer inquiries, enhancing satisfaction, and maintaining operational standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Lead
Riverboat Discovery
Fairbanks, Alaska
06.2024 - 08.2025
- Trained new staff on service standards and operational procedures.
- Prepared and served meals to customers in a fast-paced environment.
- Maintained cleanliness and organization of food preparation areas.
- Resolved customer inquiries and complaints, enhancing guest satisfaction levels.
- Collaborated with management to implement process improvements for operations.
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Sales Associate
Once Upon A Child Franchise
Fairbanks, Alaska
11.2022 - 06.2025
- Processed incoming inventory and organized merchandise on sales floor.
- Provided excellent customer service while addressing inquiries and concerns.
- Coordinated promotional displays to enhance product visibility and appeal.
- Maintained cleanliness and organization of the sales area and stockroom.
- Trained new associates on store policies and customer engagement techniques.
- Assisted customers in selecting quality children's items for resale.
Legal Assistant Intern
District Attorney Office
Fairbanks, Alaska
02.2025 - 04.2025
- Organized case files and maintained accurate electronic records.
- Drafted legal documents, including pleadings and motions for attorney review.
- Assisted attorneys in preparing legal documents and correspondence for cases.
- Inputted data into case management systems to track client interactions efficiently.
- Collaborated with team members to streamline intake processes for improved efficiency.
- Attended court hearings
Education
Bachelor of Arts - Law
The University of Montana
Missoula, MT05-2029
High School Diploma -
West Valley High School
Fairbanks, AK05-2025
Skills
- Legal research
- Customer service
- Document drafting
- Team collaboration
- Process improvement
- Time management
- Data management
- Innovation skills
- Influencing others
- Employee training
- Photography
- Writing
Accomplishments
- Gold Standard Ledaership Academy
Languages
Spanish
Elementary
Affiliations
- Model UN
- Student Coucil
- Sports - High School softball and volleyball
- Yearbook
Timeline
Legal Assistant Intern
District Attorney Office
02.2025 - 04.2025
Shift Lead
Riverboat Discovery
06.2024 - 08.2025
Sales Associate
Once Upon A Child Franchise
11.2022 - 06.2025
Bachelor of Arts - Law
The University of Montana
High School Diploma -
West Valley High School
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