Brooklyn Jefferson
Summary
Compassionate and dedicated nursing graduate with hands-on healthcare experience and clinical training, committed to providing safe, high-quality, patient-centered care. Demonstrates strong communication, adaptability, attention to detail, and a commitment to continuous learning and professional growth. Eager to contribute to a collaborative healthcare team, apply evidence-based nursing practices, and make a meaningful difference in patients’ lives while developing into a confident and competent Registered Nurse.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Nurse Extern /Patient Care Technician
Piedmont Henry Hospital
08.2025 - Current
- Responded to emergency situations with calm and expertise, ensuring optimal patient care and timely life-saving interventions.
- Assisted nurses with bedside care, enhancing patient comfort and recovery in hospital units.
- Assisted RNs with complex treatments and procedures for patients.
- Administered medications under the supervision of a Registered Nurse.
- Worked with nurses on multiple units including ED, ICU, Women’s Health, OR, and Med-surg
- Supported patient hygiene, toileting, and mobility needs, promoting dignity and independence in daily activities.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
ASSOCIATE
THE HOME DEPOT
01.2022 - Current
- Answered customer questions, advised on product locations, stocked and organized products, assisted multiple departments, and maintained clean and safe work environment while being forklift and reach truck certified.
- Provided accurate product, price, and service information to enhance customer decision-making.
- Greeted customers and delivered exceptional service to foster positive shopping experiences.
- Processed transactions using a point-of-sale system.
- Answer customers' questions, advise customers of where to locate products, stock and organize products, assist multiple departments, ensure a clean and safe work environment, forklift certified, and reach truck certified.
Personal Lines Insurance Agent
GEICO, Government Employees Insurance
Macon, GA
02.2024 - 05.2024
- Clarified policy details for clients, addressing coverage questions to enhance understanding and satisfaction.
- Processed customer payments for premiums, maintained accurate transaction records, and updated accounts to ensure seamless service.
- Provided detailed explanations of coverages, exclusions, limits, and other policy provisions.
- Resolved client complaints in a timely manner.
- Ensured compliance with state regulations regarding auto insurance policies.
- Delivered comprehensive explanations of coverages, exclusions, limits, and other policy provisions to support informed client decisions.
ASSOCIATE
DOLLAR GENERAL
06.2021 - 10.2021
- Greeted customers and delivered tailored assistance to enhance shopping experience.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Restocked shelves to ensure sufficient inventory levels.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
CERTIFIED NURSING ASSISTANT
RETREAT NURSING HOME
11.2018 - 07.2019
- Assisted patients with activities of daily living, enhancing comfort and promoting independence.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and supported feeding, ensuring nutritional needs were met.
- Served meals to patients in their rooms and assisted with feeding.
- Maintained accurate records of patient care and condition for effective communication with medical staff.
Education
Associate of Science - Nursing
Middle Georgia State University
Macon, GAPhlebotomy Certification
Georgia School of Phlebotomy
Sandy Springs, GAAssociate of Science - Health Administration
Georgia State University
Atlanta, GAPre-Nursing -
AUGUSTA UNIVERSITY
Augusta, GASkills
- Patient care
- Medication administration
- Patient assessment
- Clinical judgment
- Emergency response awareness
- Electronic documentation
- Epic system charting
- Medical terminology
- Critical thinking
- Therapeutic Communication
- Teamwork and collaboration
- Adaptability and flexibility
- Patient advocacy
Certification
- AHA BLS Certification effective 12/2024
- Phlebotomy Technician effective 08/02/2024
- Personal Lines Agent effective 03/07/2024
- Patient Care Technician effective 07/30/2019
Timeline
Nurse Extern /Patient Care Technician
Piedmont Henry Hospital
08.2025 - Current
Personal Lines Insurance Agent
GEICO, Government Employees Insurance
02.2024 - 05.2024
ASSOCIATE
THE HOME DEPOT
01.2022 - Current
ASSOCIATE
DOLLAR GENERAL
06.2021 - 10.2021
CERTIFIED NURSING ASSISTANT
RETREAT NURSING HOME
11.2018 - 07.2019
Associate of Science - Nursing
Middle Georgia State University
Phlebotomy Certification
Georgia School of Phlebotomy
Associate of Science - Health Administration
Georgia State University
Pre-Nursing -
AUGUSTA UNIVERSITY