Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Brooklyn Judstra

Sioux Falls,SD

Summary

Accomplished in elevating patient care and administrative efficiency at Sanford Health, I excel in multitasking and adaptability, blending advanced computer skills with exceptional communication. My proactive approach led to significant improvements in unit organization and training protocols, showcasing a commitment to quality and team development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Sanford Health
Sioux Falls, SD
03.2019 - Current
  • Prepare and clean patient treatment areas, and medical equipment.
  • Monitor and record vital signs.
  • Collect and transfer products to the lab.
  • Assist with patient dressing, transferring, and personal care needs.
  • Supports patient nutrition.
  • Maintains unit cleanliness and organization.
  • Keeps supplies stocked.
  • Ensures compliance with safety protocols.
  • Actively participates in quality improvement initiatives.
  • Training new hires.

Secretary/Tracker

Sanford Health
Sioux Falls, SD
03.2019 - Current
  • I was promoted to this position while working as a nursing assistant in our unit.
  • Works alongside the surgical doctors and charge nurse.
  • Documents the times of when a patient leaves pre-op and arrives to recovery care in a case tracking log for each case.
  • Assign and update patient room numbers for staff to know the patients' locations.
  • Communicates to staff about any time changes or cancellations.
  • Assigns the nurses their patients when they are arriving back to recovery care, keeping track of their workload and availability.
  • Keep the unit stocked and clean.
  • Training new hires.

Patient Access Representative

Sanford Health
Sioux Falls, SD
09.2018 - 03.2019
  • Greeting patients, and verifying demographics.
  • Checking patients in and out for appointments.
  • Answering phones to schedule appointments and deal with inquiries from patients.
  • Creating encounters for the nursing staff and providers.
  • Collecting payments, such as co-payments, and account balances.
  • Documenting patient information.
  • Creating, scanning, and routing documents.
  • Assisting with paperwork.
  • Addressing and resolving registration errors or denied insurance claims.
  • Training new hires.

Education

Associate of Applied Science -

Lake Area Technical Institute
Watertown SD
05-2017

Skills

  • Schedule appointments
  • Task Prioritization
  • Flexible and Adaptable
  • Professionalism
  • Proper phone etiquette
  • Confidentiality
  • Problem-solving abilities
  • Time management abilities
  • Administrative support specialist
  • Multitasking Abilities
  • Adaptability
  • Computer Skills
  • Cleaning and organization
  • Excellent Communication

Accomplishments

  • While attending Lake Area Tech, I tested out of a computer course prior to the semester, proving my efficiency in microsoft programs.
  • I am often times asked to help out in other areas of the unit while being flexible and quick to learn new roles.
  • My boss and coworkers often praise me for my hard work, and will come to me with questions when they need help.
  • I was asked to train new hires within my first year of working as a Nursing Assistant. I took it upon myself to expand my training skills by taking a preceptor course.

Certification

  • BLS Certification

References

References available upon request.

Timeline

Nursing Assistant

Sanford Health
03.2019 - Current

Secretary/Tracker

Sanford Health
03.2019 - Current

Patient Access Representative

Sanford Health
09.2018 - 03.2019

Associate of Applied Science -

Lake Area Technical Institute

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Brooklyn Judstra