Brooklyn Kent

• Led cross-functional teams to enhance project delivery timelines and improve overall efficiency.
• Developed training programs for team members to boost skills and productivity across departments.
• Streamlined workflow processes, resulting in reduced operational bottlenecks and increased team performance.
• Implemented strategic initiatives that aligned with organizational goals, driving significant improvements in service quality.

Scheduling, Payroll, Interviewing, Hiring, Training Employees, Assisting Customers, Succeeding KPIs, Process Shipment, Clean & Maintain Store, Open/ Close Store, Ship Products, Order Supplies, Create/ Drop Deposits, Complete Store Sets, Attend Regional & District Zoom Meetings

Prepare & Serve Food/Drinks, Assist Customers, Train Employees, Clean & Maintain Store, Open/ Close Store, Restock Supplies, Create/ Drop Deposits

Service Customers, Prepare & Serve Food/ Drinks, Assist coworkers, Clean & Maintain Store, Restock Supplies

Jacobs’ Ladder is a therapeutic riding center for individuals with autism, Down syndrome, PTSD, etc. I worked with them for over 5 years on Weekends and Summer Camps where I acquired over 300 hours in Community Service. My responsibilities included caring for riders, caring for & prepping horses, Cleaning arena/ stables, leading riders for 30 min riding sessions, restocking supplies, attending to injuries, and feeding animals

Open & Close Park Store (14 hour days), Assist Customers, Clean & Maintain Store, Relieve Employees for Breaks, Restock Merchandise, Create/ Drop Deposits