Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooklyn Lockhart

Wetumpka

Summary

Compassionate and detail-oriented professional with experience at East Alabama Medical Center, skilled in patient monitoring and fall prevention. Proven ability to enhance patient care through effective communication and teamwork, while upholding HIPAA regulations. Recognized for delivering exceptional support and fostering positive relationships in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Telesitter

East Alabama Medical Center
11.2024 - Current
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
  • Collaborated effectively with interdisciplinary healthcare teams, contributing valuable insights from time spent observing individual patients closely over extended periods of time.
  • Upheld strict adherence to HIPAA regulations, maintaining confidentiality of sensitive patient information at all times.
  • Took and recorded patients' vital signs, documenting in medical charts.

Cashier

Adams Drugs
06.2022 - 06.2023
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
  • Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
  • Trained new employees on cashier procedures, serving as a knowledgeable resource for team members.
  • Balanced cash drawer at the end of each shift with consistent accuracy, demonstrating strong attention to detail.
  • Increased customer satisfaction by providing friendly and efficient service during checkout process.

Cashier

Publix
01.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Pre-Nursing - Nursing

Auburn University
Auburn, AL
05-2027

Skills

  • Basic medical terminology
  • Feeding assistance
  • Patient communication
  • Compassionate care
  • Patient monitoring
  • Nursing support
  • Fall prevention
  • Patience and empathy
  • Time management skills
  • HIPAA regulations
  • Telephone etiquette

Certification

  • Phlebotomy Training

Timeline

Telesitter

East Alabama Medical Center
11.2024 - Current

Cashier

Adams Drugs
06.2022 - 06.2023

Cashier

Publix
01.2022 - 04.2022

Pre-Nursing - Nursing

Auburn University