I assemble & make parts for Ford.
Took calls for Verizon. It always varied. One call was never the same.
I helped people pay their bill.
I helped people switch/add/ make changes to their current account.
I assisted people with changing phone numbers.
As well as walking customers through setting up/activating new device(s).
Took calls for geek squad with people who had technical issues, & I also did remote ins occasionally.