Brooklyn Loyd
Sallisaw,OK
Summary
Results-driven professional with extensive experience in leadership and operations. Expertise in team coordination, complex workflow management, and delivering solutions that enhance efficiency and customer satisfaction. Recognized for strong communication and organizational skills, with a proven ability to adapt in fast-paced environments. Committed to a disciplined, detail-oriented approach to project coordination and continuous improvement initiatives.
Overview
2
2
years of professional experience
Work History
Bartender Trainer
Papas Pub Pizzeria
Fort Smith, Arkansas
01.2025 - Current
- Collaborated with management to innovate beverage menu items based on industry trends.
- Supervised new bartender onboarding to ensure consistency in service standards.
- Monitored bar operations to maintain high levels of customer service excellence.
- Assisted in inventory management oversight to reduce waste and maintain stock levels.
- Improved team performance through regular feedback and recognition of achievements.
- Participated in weekly meetings with managers and supervisors to discuss staffing needs or operational issues.
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
Salary Manager
Jj's Grill
Fort Smith, Arkansas
01.2024 - 01.2025
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed risk by developing and implementing effective risk management strategies.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
Master of Real Estate Development - Real Estate
Colibri Real Estate- Online Studies
St Louis, MO03-2026
Skills
- Real estate analysis
- Market research
- Project management
- Customer service
- Team leadership
- Contract negotiation
- Risk management
- Hygiene and sanitation
- Staff scheduling
- Sales and promotion
- Employee coaching
- Performance skills
- Time management
- Task prioritization
- Team collaboration
References
- Jonathon Cox - jcox@arcb.com
Timeline
Bartender Trainer
Papas Pub Pizzeria
01.2025 - Current
Salary Manager
Jj's Grill
01.2024 - 01.2025
Master of Real Estate Development - Real Estate
Colibri Real Estate- Online Studies