Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Shearer

Richmond,KY

Summary

Dynamic Dental Treatment Coordinator with a proven track record at the University of Kentucky, excelling in customer service and teamwork. Recognized for enhancing patient satisfaction through effective communication and problem-solving skills. Adaptable and detail-oriented, I thrive in fast-paced environments, ensuring efficient operations and fostering strong relationships with patients and colleagues alike.


Overview

5
5
years of professional experience

Work History

University of Kentucky

Dental Treatment Coordinator
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Office Manager

Maxam Family Dental
05.2022 - 01.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.

Expanded Duties Dental Assistant

Aspen Dental
09.2020 - 04.2021
  • Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
  • Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
  • Streamlined dental records management by accurately updating patient files following each appointment, ensuring all relevant information was easily accessible for future reference.
  • Adapted to a variety of dental software systems, enabling seamless integration into new practices as necessary.
  • Maintained strict compliance with infection control protocols to ensure a safe environment for both patients and staff.
  • Assisted with emergency cases promptly, ensuring prompt attention to urgent dental concerns while minimizing disruption to existing appointments.
  • Reduced patient wait times through efficient appointment scheduling and organization of dental procedures.
  • Developed strong relationships with patients of all ages through consistent provision of high-quality care tailored to individual requirements.

Education

Associate of Science -

Bluegrass Community And Technical College
Lexington, KY
05-2028

Expanded Duties Dental Assisting Certificate -

MedQuest College
Lexington
05-2020

Berea Community High School
Berea
06-2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Organizational skills
  • Active listening
  • Problem resolution

Timeline

University of Kentucky

Dental Treatment Coordinator
01.2024 - Current

Office Manager

Maxam Family Dental
05.2022 - 01.2024

Expanded Duties Dental Assistant

Aspen Dental
09.2020 - 04.2021

Associate of Science -

Bluegrass Community And Technical College

Expanded Duties Dental Assisting Certificate -

MedQuest College

Berea Community High School

Similar Profiles

CREATE PROFILE