BROOKLYN MERISHA JONES
Portland,OR
Summary
I am a results-driven professional with extensive experience in program management and coordination. While being valued for delivering high-impact projects and fostering strong team collaborations. I am adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes. I utilizes strong organizational and communication skills to ensure project alignment and success.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Behavioral Health Resource Center Program Coordinator
The Peer Company (MHAAO)
Portland, OR
02.2023 - Current
- Led a team of 4 coordinators in administrative, planning, and operational support to the BHRC Program (Day Center & Shelter) for homeless individuals with County Behavioral Health Department
- Tracked and monitored BHRC + Multnomah County program data
- Policy and procedure development with County and BHRC providers for daily operations, incidents, and reporting
- Assisted leadership with strategies for communication and collaboration with providers, outreach, stakeholders
- Partnered with BHRC Safety Partners and TPC Safety Committee with incident prevention and follow up
- Developed training materials and facilitated workshops to educate staff on best practices in addiction support and mental health support
- Evaluated program effectiveness through participant feedback and adjusted strategies to meet evolving needs
- Implemented tracking systems for program metrics, enhancing reporting accuracy and operational efficiency
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success
- Onsite support for program needs including maintenance requests, program supplied and donations, and incidents
- Advocated for equity, trauma-informed and culturally responsive program practices through monthly feedback from surveys and peer staff
Peer Wellness Specialist
Joint Office of Homeless Services
Portland, OR
03.2022 - 03.2023
- Oversaw needs assessment and areas of service for JOHS shelter programs
- Partnered with area Community Organizations including: TPI, Central City Concern, and the City of Portland
- Worked onsite at various shelter locations to provide direct support, program supplies and resources
Certified Recovery Mentor
Pathway Home Re-Entry
Portland, OR
09.2022 - 02.2023
- Managed peer support program for individuals re-entering society from incarceration
- Scheduled visits and meetings with peers virtually and in-person onsite in the jail/prison
- Documented peers goals and interactions in iTrac database
- Mentored individuals in recovery, fostering personal growth and resilience.
- Developed personalized action plans to support clients' re-entry into society
- Collaborated with community resources to provide clients access to essential services
General Staff Member
Multnomah County, Joint Office Of Homeless Service
Portland, OR
03.2021 - 03.2022
- Assisted guests with hotel check in, intakes, program information, and room needs during peak COVID times
- Engaged in crisis response for mental health and emergencies
- Performed quality assurance for hotel cleanliness and perimeter checks per County standards
- Coordinated hotel food deliveries and inventory of supplies
- Assisted in managing daily operations of shelter facilities, ensuring compliance with safety regulations
Education
Associate's Degree - Paralegal studies
Portland Community College
Portland, OR06-2016
Skills
- Hardworking self-starter
- Flexible on teams & independent
- Thrives in cross-cultural environments
- Excellent communication skills
- Proficient in O365, Google Suite, Microsoft Teams, JotForm, Canva, and Adobe
- Program and Project management
- Standard operating procedures
- Resource management
- Data management
- Staff development expertise
- Desire to be of service to others
Certification
- Certified Peer Wellness Specialist | OHA | OR
- Certified Recovery Mentor I, II | MACBO | OR
- Law & Mental Health Conference Mental Health Portland 2023 - 2024
- De-escalation Workshop I & II Multnomah County | 2021
- Lewis & Clark Law School Portland, OR | 2019
- Walidah Imarisha “Why Aren’t There More Black People in Oregon? A Hidden History” PDX Scholar Access for All Portland State University, 2017
- Mobile Crisis Conference June, 2025
Accomplishments
Equity Advisory Committee Member
Homeless Services Department
2023 - Present
Culture & Belonging Committee Lead
The Peer Company
2024 - Present
Safety Committee Member
The Peer Company
2024 - Present
Coordinated Access Transfer Panelist
Homeless Services Department
2025 - Present
Timeline
Behavioral Health Resource Center Program Coordinator
The Peer Company (MHAAO)
02.2023 - Current
Certified Recovery Mentor
Pathway Home Re-Entry
09.2022 - 02.2023
Peer Wellness Specialist
Joint Office of Homeless Services
03.2022 - 03.2023
General Staff Member
Multnomah County, Joint Office Of Homeless Service
03.2021 - 03.2022
Associate's Degree - Paralegal studies
Portland Community College