Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Millage

Topeka ,KS

Summary

Dynamic leader with a proven track record at Midwest Maintenance, enhancing operational efficiency and team performance. Skilled in environmental compliance and fostering collaboration, I've driven significant process improvements and compliance initiatives. Excel in troubleshooting and customer service, achieving high satisfaction levels and safety standards.

Personable and proactive with deep understanding of environmental health standards and compliance, coupled with strong organizational and problem-solving skills. Adept in waste management protocols and sanitation practices, ensuring safe and sustainable environment. Committed to leveraging these skills to drive positive environmental outcomes and enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Environmental Service Supervisor

Midwest Maintenance
08.2024 - Current
  • Evaluated new technologies or products for potential integration into existing processes to enhance efficiency further.
  • Contributed to the overall success of the organization by fostering a positive work environment and promoting teamwork among staff.
  • Managed a team of cleaners for optimal performance in maintenance tasks and timely completion of projects.
  • Provided prompt resolution of employee concerns related to workspace conditions or safety issues in the facility environment.
  • Facilitated communication between team members during project execution periods for smooth coordination of tasks.
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for future reference or audit purposes.
  • Ensured safety compliance by conducting regular inspections, addressing potential hazards, and enforcing facility regulations.
  • Continuously assessed workflows within the facility environment to identify opportunities for process improvements.

Facility Tech

Stormontvail Health
08.2023 - 02.2024


  • Maintained patient and hospital confidentiality.
  • Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Supported overall facility maintenance by reporting any observed issues or damages to appropriate personnel promptly.
  • Implemented an improved workflow process, streamlining daily tasks, and improving overall productivity within the department.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Collaborated with other environmental service technicians to complete large-scale projects efficiently and effectively.
  • Contributed to the organization''s overall reputation for cleanliness and safety, resulting in increased patient satisfaction scores and positive feedback from regulatory agencies.
  • Reduced cross-contamination risks by thoroughly sanitizing high-touch surfaces in patient rooms and common areas.
  • Maintained a safe environment for patients, staff, and visitors by performing regular inspections of equipment and facilities.
  • Contributed to infection control efforts by adhering to strict sanitation protocols during cleaning tasks.

All Dist All Area Supervisor

Wal-Mart Distribution Center
05.2022 - 01.2023
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
  • Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
  • Increased customer satisfaction with enhanced staff training and regular performance evaluations.
  • Tracked hours and inventory usage, and prepared associated reports.

Assistant Manager/ Account Manager

R.N.R. Tire Express
08.2019 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Lead Operations Associate

Reesers Fine Foods
04.2018 - 02.2019
  • Developed and maintained a high level of customer satisfaction with effective communication and problem-solving skills.
  • Ensured safety protocols were followed consistently by all staff members throughout daily operations tasks.
  • Spearheaded process improvement initiatives, resulting in significant cost savings and increased productivity rates.
  • Developed comprehensive training programs for onboarding new employees, leading to improved retention rates.
  • Oversaw daily operations, coordinating schedules and managing resources for maximum efficiency.
  • Collaborated with cross-functional teams to achieve company-wide objectives and goals.
  • Coordinated logistics activities, ensuring timely deliveries while reducing associated costs.
  • Troubleshot issues as they arose in real-time, preventing potential disruptions to normal workflow.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Observed packing operations to verify conformance to specifications.

Lead Teacher

A.B.C Learning Center
05.2016 - 01.2018
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Adapted teaching methods and materials to meet students' varying needs.

Education

High School Diploma -

Cornerstone Christian Academy
Peachtree City, GA
05.2016

Skills

  • Environmental policy development
  • Environmental compliance
  • Environmental auditing
  • Custodial services skills
  • Chemical handling
  • Trash collection
  • Hazardous waste management
  • Troubleshooting
  • Checking supplies
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Excellent communication
  • Site inspection
  • Standard operating procedures
  • Professional demeanor
  • Facilities inspection
  • Environmental problems analysis
  • Account managment
  • Customer service
  • Process development

Timeline

Environmental Service Supervisor

Midwest Maintenance
08.2024 - Current

Facility Tech

Stormontvail Health
08.2023 - 02.2024

All Dist All Area Supervisor

Wal-Mart Distribution Center
05.2022 - 01.2023

Assistant Manager/ Account Manager

R.N.R. Tire Express
08.2019 - 10.2022

Lead Operations Associate

Reesers Fine Foods
04.2018 - 02.2019

Lead Teacher

A.B.C Learning Center
05.2016 - 01.2018

High School Diploma -

Cornerstone Christian Academy
Brooklyn Millage