Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
ea
Brooklyn Miller
Open To Work

Brooklyn Miller

Healthcare
HUNTINGTN BCH,CA

Summary

Compassionate and dedicated Home Health Aide with proven expertise at Sandra's House LLC #3 in patient care and vital signs monitoring. Recognized for enhancing patient independence through effective communication and empathetic support. Skilled in medication administration and maintaining a safe environment, ensuring optimal well-being for clients.

Overview

20
20
years of professional experience
5
5

Certifications

Work History

Home Health Aide

Sandra's House LLC #3
07.2022 - 07.2025
  • Assisted patients with daily living activities to promote independence and comfort.
  • Monitored patient vital signs and reported changes to healthcare team promptly.
  • Maintained cleanliness and organization of patient environments to ensure safety.
  • Supported medication management by ensuring timely administration as prescribed.
  • Documented patient progress and care details accurately for effective communication.
  • Collaborated with family members to provide compassionate support and guidance.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted disabled clients to support independence and well-being.

Cashier Lead

Big Lots
09.2017 - 06.2022
  • Handled customer issues efficiently with a consistently courteous approach.
  • Processed both cash and card purchases and returns.
  • Facilitated customer enrollment in reward programs.
  • Operated POS cash register and equipment to collect payments.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.

Call Center Representative

You Check Credit
08.2010 - 12.2017
  • Handled large volumes of calls with exceptional customer support.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Utilized empathetic listening to enhance customer rapport in difficult situations.
  • Rectified and resolved discrepancies in customer account data.

Education

Associate Of Arts - Paralegal Studies

Kaplan College
Boca Raton, FL
03.2002

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • Bathing assistance
  • Housekeeping
  • Dressing assistance
  • First aid and safety
  • Care plan management
  • Recording vital signs
  • Client documentation
  • Behavioral support
  • ADL support
  • Behavioral management
  • Medication administration

Certification

  • California AB1172
  • Mandated Reporter
  • CPR, First Aide, and AED
  • Registered California Healthcare Aide
  • Communication Styles for Children with Disabilities

Work Preference

Work Type

Part Time

Location Preference

On-Site

Important To Me

Work-life balancePersonal development programs

Timeline

Home Health Aide

Sandra's House LLC #3
07.2022 - 07.2025

Cashier Lead

Big Lots
09.2017 - 06.2022

Call Center Representative

You Check Credit
08.2010 - 12.2017

Associate Of Arts - Paralegal Studies

Kaplan College

Similar Profiles

CREATE PROFILE