BROOKLYN THOMSON
HAIRSTYLIST
Birmingham,United States
Summary
- Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
- Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Cosmetologist /Barber
The Male Room
Birmingham, AL
01.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
Licensed cosmetologist /Barber /Owner/Operator
GENTLEMENS CUTS
Hoover, AL
08.2021 - 01.2022
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
Licensed cosmetologist/Barbershop Assistant
MENS CHAIR
Birmingham, AL
03.2020 - 04.2021
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Answered phone calls and emails to schedule client appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Developed new techniques to improve appearance of customer and provide different looks.
Licensed cosmetologist /Licensed cosmetologist/Barber
Regis Corporation
Birmingham, AL
01.2014 - 05.2019
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained client treatment records and designed long-term care programs for return customers.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Applied makeup to clients for special occasions to meet requirements.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Monitored current trends to understand fashions and better serve customer needs.
Education
High School Diploma -
Boaz High School
Boaz, AL05.1997
Cosmetology
New Beginning College of Cosmetology
Albertville, AL 08.1996 - 05.1997
Skills
- Outstanding client retention
- Hairstyles knowledge
- Trend expert
- Clippers usage
- Networking expertise
- Cleaning and sanitation
- Verbal communication strength
- Strong leader
- Advanced communication skills
- Highly motivated self-starter
- AL Licensed Cosmetologist
- Business administration
Certification
- Licensed Cosmetologist / Barber - 9 plus years
Timeline
Licensed Cosmetologist /Barber
The Male Room
01.2022 - 12.2022
Licensed cosmetologist /Barber /Owner/Operator
GENTLEMENS CUTS
08.2021 - 01.2022
Licensed cosmetologist/Barbershop Assistant
MENS CHAIR
03.2020 - 04.2021
Licensed cosmetologist /Licensed cosmetologist/Barber
Regis Corporation
01.2014 - 05.2019
Cosmetology
New Beginning College of Cosmetology
08.1996 - 05.1997
High School Diploma -
Boaz High School
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