Brooklyn Morris
Lucasville
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Knowledgeable in sales, online and in person. Experienced in building a social page to help project sales and attract the correct audience.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Shift Manager
KFC
Hillsboro
01.2025 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Handle customer inquiries and resolve complaints efficiently.
- Manage and train new employees fostering a positive work environment.
Sales Representative
Sarah’s cafe and bakery
Lucasville
10.2024 - Current
- Engaged customers to determine their needs and preferences.
- Explaining product ingredients and benefits to potential clients.
- Processed customer orders efficiently and accurately.
- Ensure safe food handling
- Deliver and travel to different cities and prioritize the customers.
- Engaging in friendly conversations in a personable way.
- Understand different eating habits & diets to ensure each customer is happy
Server Manager
Shawnee Lodge
West Portsmouth
01.2024 - 11.2024
- Managed daily operations of server team during busy service hours.
- Trained new servers on customer service standards and menu knowledge.
- Coordinated staff schedules to ensure adequate coverage and efficient service.
- Monitored food safety practices in accordance with health regulations.
- Assisted in resolving customer complaints to enhance dining experiences.
- Collaborated with kitchen staff to streamline order delivery processes.
- Maintained cleanliness and organization of dining areas and server stations.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
Education
Valley Local School
Lucasville, OHSkills
* Sales Expertise: Proficient in both online and in-person sales techniques
* Customer Service: Skilled in providing excellent service in various settings
* Communication Skills: Effective verbal and written communication abilities
* Time Management: Adept at managing time efficiently to meet deadlines
* Social Media Marketing: Experienced in creating and managing social media content
Employee training: experienced in management, maintaining a positive work environment, training new staff and ensuring everyone follows procedure
Certification
- Food safety manager level - completed on February 21st 2025
References
References available upon request.
Timeline
Shift Manager
KFC
01.2025 - Current
Sales Representative
Sarah’s cafe and bakery
10.2024 - Current
Server Manager
Shawnee Lodge
01.2024 - 11.2024
Valley Local School