Brooklyn M. White
Fultondale,USA
Summary
Dynamic HR professional with a proven track record of providing comprehensive support, resources, and advocacy for families while cultivating a positive environment that promotes child development. Holds a Master’s in Leadership and Human Resource Development, equipped to enhance leadership capabilities and drive impactful change within community-based services. Renowned for strong interpersonal skills and problem-solving abilities, with a steadfast commitment to empowering individuals and families. Expertise in HR and training practices has led to successful initiatives that boost employee performance and organizational efficiency while fostering a collaborative team atmosphere adaptable to evolving business needs.
Overview
5
5
years of professional experience
Work History
Family Advocate
Childcare Resources HeadStart
Birmingham, Alabama
03.2023 - Current
- Engaged with families and specialists to create customized service plans, ensuring comprehensive support for each individual.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Attended trainings and workshops on topics related to family advocacy work.
- Maintained confidentiality through stringent handling of charts and data.
- Facilitated workshops on parenting skills, promoting child development and family engagement.
- Developed individualized support plans for families, enhancing access to resources and services.
- Collaborated with community organizations to strengthen partnerships and improve service delivery.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
Social Worker
Jefferson County Department of Human Resources
Birmingham, AL
07.2022 - 03.2023
- Maintained lists of resources helpful to clients.
- Maintained thorough case history records and wrote detailed reports.
- Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Developed individualized service plans in collaboration with clients and multidisciplinary teams.
- Facilitated access to community resources, enhancing client support systems and wellbeing.
- Provided crisis intervention and emotional support to clients facing challenging situations.
Customer Service Advocate
Cigna
Nashville, TN
02.2022 - 07.2022
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Accurately processed large volume of medical claims every shift.
- Consulted with customers to resolve service and billing issues.
- Answered inbound calls, chats and emails to facilitate customer service.
OD Technician, Lead
Vision Works Corp
Nashville, Tennessee
05.2021 - 02.2022
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Education
Master of Science - Leadership And Human Resource Development
Louisiana State University
Baton Rouge, LA03.2026
Bachelor of Science - Social Work
Tennessee State University
Nashville, TN05.2021
Skills
- Teambuilding
- Leadership
- Microsoft Office
- Data analysis
- HR policies and procedures
- HR analytics
- Coaching and mentoring
- Diversity and inclusion
- Employee relations
- Recruitment and selection
- Talent acquisition
- Training delivery
Websites, Portfolios, Profiles
linkedin.com/in/brooklyn-compton-453449180/
Timeline
Family Advocate
Childcare Resources HeadStart
03.2023 - Current
Social Worker
Jefferson County Department of Human Resources
07.2022 - 03.2023
Customer Service Advocate
Cigna
02.2022 - 07.2022
OD Technician, Lead
Vision Works Corp
05.2021 - 02.2022
Bachelor of Science - Social Work
Tennessee State University
Master of Science - Leadership And Human Resource Development
Louisiana State University