Dedicated and customer-focused professional with experience in customer service, problem-solving, and conflict resolution. Proven ability to foster positive interactions, manage team collaboration, and resolve client concerns efficiently. Seeking opportunities to leverage interpersonal and operational skills in a criminal justice or security-related field.
∙ Received work assignments from order system to fill orders.
∙ Provided excellent customer service by effectively addressing customer inquiries and complaints in a timely manner.
∙ Built strong customer relationships, providing personalized assistance and ensuring 99% satisfaction ratings.
∙ Managed inventory and fulfilled 50+ daily grocery orders with 100% accuracy.
∙ Supported cross-functional teams, assisting in inventory restocking and shipping logistics.
∙ Established positive relationships with campers by providing support and encouragement.
∙ Worked collaboratively with colleagues to create fun-filled experiences for campers.
∙ Demonstrated patience while dealing with challenging behaviors from campers.
∙ Communicated with parents to provide camper updates and answer questions about camp activities.
∙ Assisted campers with problem-solving and conflict resolution.
∙ Managed behavioral challenges among campers, implementing de-escalation strategies to resolve conflicts peacefully.
∙ Ensured safety protocols were followed, reducing incidents by 20% through effective supervision.