Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brooklyn Ryherd

Goddard,KS

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bricks on Boundary. Proven ability to enhance guest satisfaction through effective communication and upselling techniques. Recognized for maintaining order accuracy and fostering team collaboration, ensuring seamless service during high-volume periods. Committed to creating memorable dining experiences.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
years of professional experience

Work History

Bricks On Boundary

Server
02.2021 - 03.2025

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
  • Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
  • Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
  • Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
  • Assisted waitstaff with tableside service by refilling water glasses and removing empty plates as needed, enhancing overall guest satisfaction.
  • Managed high-stress situations effectively, prioritizing tasks during peak hours while maintaining exceptional quality standards.
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Buffalo Wild Wings

Server
11.2023 - 03.2024

Job overview

  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Darden Restaurants, Olive Garden

Server/Server Trainer/Dishwasher/Food Runner
10.2022 - 02.2023

Job overview

  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Technical College of The Lowcountry
Beaufort, SC

Associate of Arts
05-2025

University Overview

  • Honoree of Cum Laude
  • 3.52 GPA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Safe food handling
  • Team collaboration
  • Sales techniques
  • Order accuracy
  • Multitasking and organization
  • Adaptable

Timeline

Server

Buffalo Wild Wings
11.2023 - 03.2024

Server/Server Trainer/Dishwasher/Food Runner

Darden Restaurants, Olive Garden
10.2022 - 02.2023

Server

Bricks On Boundary
02.2021 - 03.2025

Technical College of The Lowcountry

Associate of Arts

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