Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooklyn Smith

West Allis,WI

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Fredrick's Hallmark
10.2024 - Current
  • Maintain a clean, safe, and organized store environment to enhance the customer experience.
  • Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Develop strong working relationships with staff, fostering a positive work environment.
  • Oversee daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improve customer satisfaction by addressing and resolving complaints promptly.
  • Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotate merchandise and displays to feature new products and promotions.

Beverage Cart Server

Riverdale Golf Course
05.2024 - 10.2024
  • Managed cash transactions and inventory of cart accurately while maintaining proper documentation for records at shift's end.
  • Navigated challenging terrain while safely operating the beverage cart, ensuring quick service delivery at all times.
  • Maximized customer engagement by offering friendly and approachable service, making each interaction memorable.
  • Served banquet events

Production Coordinator

Champion Window and Home Exteriors
10.2023 - 07.2024
  • Coordinated with production team to support productivity targets and deadline management.
  • Collected payment and scheduled appointments for beginning of contract phases.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Server

Skippys/ Olde Town Tavern Bar and Grill
01.2023 - 10.2023

* Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Processed payments and handled cash and credit transactions

Junior Merchandiser

Winston Retail
07.2022 - 07.2023
  • Collaborate with Winston's clients to support their on-floor presence by expediting stock to the sales floor
  • Obtained photos and prepared reports for each visit
  • Developed strong relationships with vendors, fostering collaboration on promotional activities and exclusive deals.
  • Enhanced store aesthetics with well-coordinated visual merchandising designs that appealed to the target audience.

Server/Hostess/Bartender

Rock n 50s
07.2018 - 12.2022
  • Greeted and seated customers
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Processed payments and handled cash and credit transactions
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

In Home Caregiver

Private Family
05.2019 - 08.2021
  • 1-on-1 personal care for a wheelchair-bound individual in their home
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided client with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted when client was sick
  • Helped my client with school work

Stylist/Sales Associate

Maurices
05.2017 - 03.2019
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Assisted with visual merchandising efforts during seasonal changeovers, creating fresh new looks that attracted customers'' attention.

Education

Associate of Arts - Social Work

Bismarck State College/University of North Dakota
Grand Forks, ND
12.2022

High school diploma -

Century High School
Bismarck, ND
05.2021

Skills

  • Communication Skills
  • Cash Handling
  • Problem-solving
  • Customer relations
  • Team leadership
  • Time management

Certification

TIPS, 03/01/23-03/31/26, Training to ensure safe alcohol serving.

Timeline

Assistant Manager

Fredrick's Hallmark
10.2024 - Current

Beverage Cart Server

Riverdale Golf Course
05.2024 - 10.2024

Production Coordinator

Champion Window and Home Exteriors
10.2023 - 07.2024

Server

Skippys/ Olde Town Tavern Bar and Grill
01.2023 - 10.2023

Junior Merchandiser

Winston Retail
07.2022 - 07.2023

In Home Caregiver

Private Family
05.2019 - 08.2021

Server/Hostess/Bartender

Rock n 50s
07.2018 - 12.2022

Stylist/Sales Associate

Maurices
05.2017 - 03.2019

High school diploma -

Century High School

Associate of Arts - Social Work

Bismarck State College/University of North Dakota
Brooklyn Smith