BROOKLYN STOVER
Summary
Outgoing and personable individual dedicated to providing outstanding guest relations. I posses the ability to successfully manage responsibilities in a fast-paced atmosphere with high customer volume. Seeking an opportunity to develop a career and contribute my positive customer service approach.
Overview
4
4
years of professional experience
Work History
Certified Classroom Aide
Shasta Head Start Child Development
09.2023 - Current
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Assisted lead teacher with lesson planning, ensuring alignment with state standards and curriculum objectives.
- Contributed to a supportive learning environment by fostering respect, empathy, and collaboration among students.
- Provided timely feedback on student work, offering constructive criticism and praise to motivate continued improvement.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Instructional Aide
Redding School District
09.2022 - 10.2023
- Assisted students with their learning goals in small groups and on a one-on-one basis
- Kept classrooms clean, neat, and properly sanitized for the sake of student health and classroom efficiency
- Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom, halls and sensory room
- Helped students with special needs learn and grow by performing tasks
- Provided assistance during classes, group lessons, and classroom activities.
Server
Post Office Saloon & Grill
05.2022 - 01.2023
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Checked identification to enforce the age requirement for alcoholic beverages
- Provided excellent service by creating a warm and welcoming environment.
Server
Shameless O'Leery's
10.2020 - 05.2022
- Kept an eye on guests for signs of intoxication and immediately alerted management
- Kept a high level of cleanliness and sanitation
- Kept customer satisfaction high by topping off drinks frequently and anticipating needs such as condiments and extra napkins
- Folded napkins and prepared silverware sets to ensure an adequate supply for the host station
- Seated guests at tables with courtesy, providing menus, and accurately recording drink orders.
Merchandiser
Blach Beverage LLC
10.2020 - 03.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
High School Diploma -
Enterprise High School
Redding, CA06.2017
Skills
- Punctual
- Multi-task Management
- Organization and Efficiency
- Experience with special-needs students
- Patience and Empathy
- Early Childhood Education
Timeline
Certified Classroom Aide
Shasta Head Start Child Development
09.2023 - Current
Instructional Aide
Redding School District
09.2022 - 10.2023
Server
Post Office Saloon & Grill
05.2022 - 01.2023
Merchandiser
Blach Beverage LLC
10.2020 - 03.2021
Server
Shameless O'Leery's
10.2020 - 05.2022
High School Diploma -
Enterprise High School
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