Results-driven Production Scheduler with a proven ability to manage deadlines and resolve scheduling conflicts. Known for exceptional professionalism and collaboration, effectively enhancing operational efficiency and customer loyalty.
Overview
16
16
years of professional experience
Work History
Production Scheduler
Clopay Building Products
01.2025 - Current
Collaborated with cross-functional teams to resolve scheduling conflicts and production delays.
Trained new team members and outside departments on scheduling software and operational procedures for effective execution.
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customized support strategies for high-priority clients to ensure their specific needs were met.
Processed invoices and maintained accurate billing records for timely payment collection.
Cashier
Patty's IGA
06.2012 - 03.2015
Trained new staff members on checkout procedures and customer service practices.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Pizza Delivery Driver
Village Pizza
05.2010 - 03.2015
Managed cash transactions and processed payments securely during shifts.
Communicated effectively with customers to confirm orders and address inquiries.
Collaborated with kitchen staff to streamline order preparation and minimize wait times.
Education
Associates of Business Management - Business Management
Edison State Community College
Piqua,OH
05-2015
Skills
Deadline management
Teamwork and collaboration
Customer service
Problem-solving
Reliability
Professionalism
Timeline
Production Scheduler
Clopay Building Products
01.2025 - Current
Cashier
Patty's IGA
06.2012 - 03.2015
Pizza Delivery Driver
Village Pizza
05.2010 - 03.2015
Associates of Business Management - Business Management