Brooklyn Wagner

Summary

Proactive and dedicated professional with experience at Yucaipa Regional Park and Chick-fil-A, showcasing strong leadership and customer service skills. Excelled in emergency response, achieving high levels of patron satisfaction through effective communication and meticulous attention to detail. Certified in CPR/AED, adept at multitasking and fostering team collaboration, significantly enhancing workplace efficiency and safety. Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in the retail associate role.

Overview

year of professional experience

Work History

Lifeguard

Yucaipa Regional Park

06.2023 - 08.2024

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Responded to emergency situations in a timely, efficient manner.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Food Service Worker

Chick-fil-A

12.2023 - 06.2024

Greeted customers at counter to fulfill requests and answer questions.
Cleaned and organized kitchen, dining and service areas.
Processed customer payments and balanced cash drawers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

High School Diploma -

Yucaipa High School

Yucaipa, CA

06-2024

Bachelor of Science - Nursing

University of Hawaii At Manoa

Honolulu, HI

06-2028

Skills

Strong communicator
Leadership Qualities
Team Collaboration
General Maintenance
Patron Support

Certified in CPR/AED
Multitasking
Customer Service
Time Management
Attention to Detail

Interests

I enjoy helping others and giving back to the community
Documenting and sharing travel experiences
Enjoy participating in any outdoor activities for overall physical and mental well-being
I participate in various sports such as swimming and water polo for physical activity, camaraderie, and personal growth
Music
Road Trips
Surfing/ body boarding
Hiking

Timeline