Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brooklyn Waters

Fort Worth,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining checkout processes at CEC Entertainment, showcasing exceptional cash handling expertise and interpersonal relationship building. Excelled in multitasking and problem-solving, significantly contributing to team efficiency and positive customer interactions. Demonstrates strong time management skills and a commitment to excellence.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

CEC Entertainment
06.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
  • Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.

Assistant

Texas PvP
06.2020 - 08.2022
  • Greeted guests in with friendliness and professionalism.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.
  • Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
  • Improved office efficiency by organizing and streamlining filing systems.
  • Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.

Education

Edgegenuity
Home School

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Cash register systems
  • Cash handling expertise
  • Product restocking
  • Refund handling
  • Guest inquiries
  • Currency counting
  • Point-of-sale system operation
  • Identification checks
  • Liquor regulations and compliance
  • Scanner operations
  • Restock products
  • Non-verbal communication
  • Organization
  • Problem-solving acumen
  • Active listening techniques
  • Basic math skills application
  • Patience and empathy demonstration
  • Computer literacy fundamentals
  • Type sales techniques
  • Multitasking
  • Team building
  • Purchase Orders
  • Stock replenishment
  • Telephone Etiquette
  • Interpersonal relationship building

Certification

  • Braiding License - State Department of Health or Board of Cosmetology.
  • Cosmetology License - State Board of Cosmetology.
  • Nail Technician License - State Board of Cosmetology.
  • Texture Specialist Certification – Curly Hair Artistry or similar organizations specializing in textured hair training.

Languages

Sign language
Professional Working

Timeline

Cashier

CEC Entertainment
06.2022 - 10.2023

Assistant

Texas PvP
06.2020 - 08.2022

Edgegenuity

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Brooklyn Waters