Brooklyn Whitley
Montevallo,AL
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across healthcare company environments.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Criterion Chemistries
10.2020 - 12.2023
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Program Coordinator School of Health Service Admin
University Of Alabama At Birmingham
08.2019 - 09.2021
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Tracked and reported expenses accurately to manage program budgets.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
Insurance Claims Coordinator
Select Provider Network
10.2018 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Healthcare Billing Specialist
Bradford Health Services
05.2015 - 10.2018
- Improved billing accuracy by implementing quality control measures and updating insurance information in a timely manner.
- Streamlined billing processes for increased efficiency, resulting in faster reimbursements and improved cash flow.
- Reduced claim denials by thoroughly reviewing medical documentation and ensuring accurate coding practices.
- Enhanced patient satisfaction with clear and concise explanations of billing statements, addressing any concerns promptly and professionally.
- Collaborated with healthcare providers to reconcile discrepancies, facilitating accurate and timely claim submission.
- Assisted patients in understanding their insurance benefits, providing guidance on available financial assistance programs when needed.
- Developed reports highlighting key performance indicators, enabling management to make informed decisions regarding resource allocation and process improvements.
Education
Bachelor of Science -
University of Montevallo
Montevallo, AL05.2016
Skills
- Recruitment
- Succession Planning
- Dispute Mediation
- Legal Compliance
- Payroll Administration
- Performance Assessment
- Employee Handbook Development
- Benefits Administration
- Organizational Development
- Human Resources Operations
Timeline
Human Resources Manager
Criterion Chemistries
10.2020 - 12.2023
Program Coordinator School of Health Service Admin
University Of Alabama At Birmingham
08.2019 - 09.2021
Insurance Claims Coordinator
Select Provider Network
10.2018 - 08.2019
Healthcare Billing Specialist
Bradford Health Services
05.2015 - 10.2018
Bachelor of Science -
University of Montevallo
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