Brooklyn Whitlock
Christiansburg,VA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
Work History
Quality Control Inspector
MaidCleaner Inc.
06.2020 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Assisting team leads with problem solving solutions
- Managed 4 functioning teams daily
- Time management
- Direct customer contact and used feedback to improve service quality, boosting satisfaction ratings.
Team Leader
MaidCleaner Inc.
06.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to assigned duties.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Responsible for having efficient and thorough knowledge of our company's policies and procedures.
- Training of all new hires.
- Driving team members to each clients home
- Responsible for receiving payments from each client
- Responsible for maintaining a time management system to stay on task.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ06.2025
Bachelor of Science - Business
University of Phoenix
Tempe, AZ09.2023
Associate of Arts - Business
University of Phoenix
Tempe, AZ11.2021
Skills
- Quality Control
- Visual Inspection
- Change Management
- Innovative Leadership
- Performance Management
- Training and Development
- Human Resource Management
- Organizational Structure
- Business Strategies
- Business Administration
- Performance Management
- Development Planning
- Organizational Development
- Conflict Resolution
- Employee Empowerment
- Operational Excellence
- Motivational Skills
- Organizational Effectiveness
- Leadership Skills
- Leadership Attributes
- Human Resource Strategy
- Employee Relations
- Business Strategies
- Strategic Planning
- Project Management
- Project Life Cycle
- Work Breakdown Structure
Timeline
Quality Control Inspector
MaidCleaner Inc.
06.2020 - Current
Team Leader
MaidCleaner Inc.
06.2020 - Current
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business
University of Phoenix
Associate of Arts - Business
University of Phoenix
Similar Profiles
Makayla ShepherdMakayla Shepherd
CNA at Heritage Hall Nursing HomeCNA at Heritage Hall Nursing Home
Rachael A. BruceRachael A. Bruce
Customer Service Associate at WalmartCustomer Service Associate at Walmart
Ariana FallsAriana Falls
Family Services Specialist at Roanoke County Department of Social ServicesFamily Services Specialist at Roanoke County Department of Social Services
Jasper GrayJasper Gray
IT Intern at Wolverine Advanced Materials LLCIT Intern at Wolverine Advanced Materials LLC
NANCY BRYANTNANCY BRYANT
Quality Assurance Technician, Lead Quality Control Technician, Quality Control Inspector at Cp Medical, RiverpointQuality Assurance Technician, Lead Quality Control Technician, Quality Control Inspector at Cp Medical, Riverpoint