Brooklyn Williams
Santa Rosa,CA
Summary
Skilled community and social service specialist with solid history of success in promoting activism, leading program operations, and garnering grass-roots support. Focused on speaking out against problems and teaching young people important world-changing skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Counselor
Progress Foundation
Santa Rosa, CA
01.2025 - Current
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Provided individual and group counseling sessions for clients.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Monitored clients' daily activities and responded appropriately when needed.
- Developed crisis intervention strategies for individuals facing difficult situations or events.
Sales Representative
Massage Envy
Santa Rosa, CA
12.2024 - Current
- Implemented procedures for processing payments, refunds, cancellations, and transfers of membership plans.
- Provided assistance with general inquiries from guests and employees.
- Greeted customers and provided excellent customer service.
- Performed light administrative duties such as filing paperwork, data entry.
- Resolved customer complaints in a professional manner while maintaining composure under pressure.
Volunteer
Sonoma County Animal Shelter
Santa Rosa, CA
10.2023 - Current
- Provided guidance and support to fellow volunteers during their shifts.
- Provided care for animals by cleaning cages, walking dogs, and providing companionship.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
Sales Representative
Wolf River Electric
Santa Rosa, CA
07.2024 - 09.2024
- Answered inquiries from prospective customers regarding features of products and services offered.
- Prepared and delivered appropriate presentations on products and services.
- Greeted and assisted customers to foster positive experiences.
Server
Healdsburg Senior Living Community
Healdsburg, CA
04.2024 - 07.2024
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
GED -
Time4Learning
Homeschool04-2024
Skills
- Community Engagement
- Flexible Schedule
- Organized and Efficient
- Computer Skills
Affiliations
- Art
- Writing
- Music
Certification
- Food Handlers
- CPR
Timeline
Counselor
Progress Foundation
01.2025 - Current
Sales Representative
Massage Envy
12.2024 - Current
Sales Representative
Wolf River Electric
07.2024 - 09.2024
Server
Healdsburg Senior Living Community
04.2024 - 07.2024
Volunteer
Sonoma County Animal Shelter
10.2023 - Current
- Food Handlers
- CPR
GED -
Time4Learning
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