Brooklyn Zillmer
La Crosse Or Eau Claire
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Manager
Eau Claire Parks And Recreation
04.2024 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Adjusted pool chemical balance to maintain general water cleanliness.
Adaptive Swim Instructor
La Crosse Area Family YMCA
08.2023 - Current
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Took notes strengths and weaknesses of each child in class to track progress.
Lifeguard
Eau Claire Parks And Recreation
06.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Head Swim Instructor
Eau Claire Parks And Recreation
05.2021 - Current
- Developed strong relationships with parents, ensuring clear communication regarding progress and expectations.
- Led professional development sessions for fellow instructors on teaching techniques or industry trends, elevating the overall quality of instruction offered at the facility.
- Promoted water safety awareness within the community through presentations at local schools or other public forums.
- Achieved higher student satisfaction by providing individualized attention and support during lessons.
Resident Assistant
Welcome Home Assisted Living
05.2023 - 09.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
Cashier
Fleet Farm
03.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Biology And Psychology
University of Wisconsin La Crosse
La Crosse, WI05.2027
High School Diploma -
Memorial High School
Eau Claire, Wi05.2023
Technical Diploma - Certified Nursing Assistant (CNA)
Chippewa Valley Technical College
Eau Claire, WI01.2023
Skills
- Time Management
- Supportive
- CPR Certified
- Resident support
- Mental health awareness
- Health and safety compliance
- Policy Reinforcement
- Diversity and Inclusion
- Bed making
- Laundry
Certification
-WSI (water safety instructor)
-CPR and AED
-First Aid
Languages
English
Native or Bilingual
Timeline
Pool Manager
Eau Claire Parks And Recreation
04.2024 - Current
Adaptive Swim Instructor
La Crosse Area Family YMCA
08.2023 - Current
Resident Assistant
Welcome Home Assisted Living
05.2023 - 09.2023
Lifeguard
Eau Claire Parks And Recreation
06.2021 - Current
Head Swim Instructor
Eau Claire Parks And Recreation
05.2021 - Current
Cashier
Fleet Farm
03.2021 - 06.2021
Biology And Psychology
University of Wisconsin La Crosse
High School Diploma -
Memorial High School
Technical Diploma - Certified Nursing Assistant (CNA)
Chippewa Valley Technical College
-WSI (water safety instructor)
-CPR and AED
-First Aid
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