Brooklyn D. Jackson
Shenandoah,IA
Overview
5
5
years of professional experience
Work History
Cashier
The Donut Stop
Shenandoah, IA
03.2024 - Current
- Took orders from customers accurately and in a timely manner, memorized orders to box or serve, and mixed and served coffee.
- Operated cash register quickly, efficiently and accurately, processed payments by cash, check, credit card, and gift card.
- Maintained cleanliness of food prep areas, serving areas, bakery cases, and restaurant floor.
- Responded efficiently to customer inquiries and complaints in a professional manner.
Production Manager
County Line Design
Shenandoah, IA
06.2022 - Current
- Create custom tee-shirts using online tools, dtg machinery, and heat presses.
- Operate and run maintenance on different machines including printing and engraving
- Manage order production including taking orders and making them
- Participate in weekly meetings by taking notes to discuss beneficial ideas, suggestions, and progress
- Converse with customers to discuss and determine designs and checkouts using QuickBooks
- Work at fast and steady pace to meet production goals
Supervisor
Tiger Drive In
Greenfield, IA
04.2019 - 06.2022
- Modeled proper safe serve techniques.
- Managed a fast paced kitchen alone to keep up with orders.
- Trained all new hires.
- Communicated managements needs to all employees.
- Ran a point of sales system and took customer calls in an efficient manner
Student Supervisor
Iowa Western Galley
Council Bluffs, IA
08.2021 - 05.2022
- Supervised all student employees to ensure proper work, cleanliness, and safety protocol's
- Trained all new hires
- Ran a point of sales system to check in students and employees
- Managed a sanitary, stocked, and well taken care of environment for students to dine
Barista
The Corner
Greenfield, IA
05.2020 - 08.2021
- Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas
- Cleaned and sanitized work areas, utensils, and equipment
- Provided customers with product details, such as coffee blend or preparation descriptions
- Practiced friendly customer service, waitressing, and running a point of sales system efficiently
Education
Associate of Arts - General Studies
Iowa Western Community College
Council Bluffs, IA12.2022
Bachelor of Science - Accounting And Finance
Peru State College
Peru, NESkills
- Ability to quickly learn and understand online systems including point of sales systems and Microsoft applications
- Well organized and promotes open and clear communication with management
- Friendly and professional customer service and communication skills
- Able to apply leadership experience in a place of work
Timeline
Cashier
The Donut Stop
03.2024 - Current
Production Manager
County Line Design
06.2022 - Current
Student Supervisor
Iowa Western Galley
08.2021 - 05.2022
Barista
The Corner
05.2020 - 08.2021
Supervisor
Tiger Drive In
04.2019 - 06.2022
Associate of Arts - General Studies
Iowa Western Community College
Bachelor of Science - Accounting And Finance
Peru State College