Overview
Work History
Education
Skills
Timeline
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Brooklyn D. Jackson

Shenandoah,IA

Overview

5
5
years of professional experience

Work History

Cashier

The Donut Stop
Shenandoah, IA
03.2024 - Current
  • Took orders from customers accurately and in a timely manner, memorized orders to box or serve, and mixed and served coffee.
  • Operated cash register quickly, efficiently and accurately, processed payments by cash, check, credit card, and gift card.
  • Maintained cleanliness of food prep areas, serving areas, bakery cases, and restaurant floor.
  • Responded efficiently to customer inquiries and complaints in a professional manner.

Production Manager

County Line Design
Shenandoah, IA
06.2022 - Current
  • Create custom tee-shirts using online tools, dtg machinery, and heat presses.
  • Operate and run maintenance on different machines including printing and engraving
  • Manage order production including taking orders and making them
  • Participate in weekly meetings by taking notes to discuss beneficial ideas, suggestions, and progress
  • Converse with customers to discuss and determine designs and checkouts using QuickBooks
  • Work at fast and steady pace to meet production goals

Supervisor

Tiger Drive In
Greenfield, IA
04.2019 - 06.2022
  • Modeled proper safe serve techniques.
  • Managed a fast paced kitchen alone to keep up with orders.
  • Trained all new hires.
  • Communicated managements needs to all employees.
  • Ran a point of sales system and took customer calls in an efficient manner

Student Supervisor

Iowa Western Galley
Council Bluffs, IA
08.2021 - 05.2022
  • Supervised all student employees to ensure proper work, cleanliness, and safety protocol's
  • Trained all new hires
  • Ran a point of sales system to check in students and employees
  • Managed a sanitary, stocked, and well taken care of environment for students to dine

Barista

The Corner
Greenfield, IA
05.2020 - 08.2021
  • Prepared and served hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas
  • Cleaned and sanitized work areas, utensils, and equipment
  • Provided customers with product details, such as coffee blend or preparation descriptions
  • Practiced friendly customer service, waitressing, and running a point of sales system efficiently

Education

Associate of Arts - General Studies

Iowa Western Community College
Council Bluffs, IA
12.2022

Bachelor of Science - Accounting And Finance

Peru State College
Peru, NE

Skills

  • Ability to quickly learn and understand online systems including point of sales systems and Microsoft applications
  • Well organized and promotes open and clear communication with management
  • Friendly and professional customer service and communication skills
  • Able to apply leadership experience in a place of work

Timeline

Cashier

The Donut Stop
03.2024 - Current

Production Manager

County Line Design
06.2022 - Current

Student Supervisor

Iowa Western Galley
08.2021 - 05.2022

Barista

The Corner
05.2020 - 08.2021

Supervisor

Tiger Drive In
04.2019 - 06.2022

Associate of Arts - General Studies

Iowa Western Community College

Bachelor of Science - Accounting And Finance

Peru State College

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Brooklyn D. Jackson