BROOKLYN GUMMERSON
Huntsville,AL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Stay-At-Home Mom
Self Employed
04.2024 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bank Teller
Citizens Bank of Georgia
02.2022 - 04.2024
- Processed customer transactions with a high degree of efficiency and accuracy.
- Resolved account inquiries, ensuring customer satisfaction.
- Maintained and balanced cash drawer daily, preparing accurate financial reports.
Data Entry Specialist
Alorica
11.2020 - 01.2022
- Entered and verified over 1,000 records weekly with a 98% accuracy rate.
- Streamlined data entry processes in collaboration with team members, reducing turnaround time by 15%.
- Remote
Front Desk Receptionist
State Farm
03.2017 - 09.2020
- Greeted clients and directed them to appropriate agents, fostering positive first impressions.
- Managed a multi-line phone system, ensuring timely and professional communication.
- Scheduled appointments efficiently to support team operations.
Education
Some Coursework - Business Administration, Business Communications, Computer Applications, Principles of Macroeconomics, Account Management, Administrative Procedures, Cash Operations Management, Collaborative Problem-Solving, Data Accuracy, Financial Transaction Management, Interpersonal Skills, Multitasking, Phone Etiquette
Skills
- Account Management
- Administrative Procedures
- Cash Operations Management
- Collaborative Problem-Solving
- Data Accuracy
- Financial Transaction Management
- Interpersonal Skills
- Multitasking
- Phone Etiquette
Timeline
Stay-At-Home Mom
Self Employed
04.2024 - Current
Bank Teller
Citizens Bank of Georgia
02.2022 - 04.2024
Data Entry Specialist
Alorica
11.2020 - 01.2022
Front Desk Receptionist
State Farm
03.2017 - 09.2020