Brooklynn Coulter
Snohomish,WA
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
2
2
years of professional experience
Work History
Shipping and Receiving Clerk
Senior Aerospace AMT Division
Arlington, WA
01.2024 - Current
- Maintained accurate records of all goods received and distributed in the warehouse.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Coordinated with vendors on shipping schedules and backorders.
- Operated computers to access information related to shipping activities.
- Performed regular cycle counts to maintain accurate inventory records.
- Maintained a clean work area by sweeping, dusting, mopping.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Organized materials into appropriate storage areas based on product type or size.
Instacart Shopper
Instacart
Snohomish, WA
08.2023 - 01.2024
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Provided exceptional customer service throughout the shopping experience.
- Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
- Resolved customer complaints quickly and professionally.
- Informed customers about specials, new products or promotions available in store.
Barista
Diedrich Espresso
Snohomish, WA
06.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
High School Diploma -
Edmonds Woodway High School
Edmonds, WA06-2018
Skills
- Shipment Tracking
- Invoice reconciliation
- Materials transportation
- Punctual and Reliable
- Attention to Detail
- Materials Transport
- Teamwork and Cooperation
- Heavy Lifting
- Self-Motivated and Independent
- Safety Procedures
- Effective Communication
- US Driver's License
- Relationship Building
- Pallet jack use
- Safety and compliance
- Forklift Operation
- Opening and closing duties
- Espresso machine operation
- Up-selling
- POS Systems
- Ordering Procedures
- Cash Handling
- Beverage Preparation
- New Hire Training
- Team Leadership
- Exceptional customer service
- Speedy and efficient
- Cash Register Operation
- Order Taking
- Inventory Management
- Solid problem solver
- Professional Demeanor
- Positive and professional
- Safe Food Handling Practices
- Friendly and outgoing
- Product displays
- Team Player
- Active listener
Timeline
Shipping and Receiving Clerk
Senior Aerospace AMT Division
01.2024 - Current
Instacart Shopper
Instacart
08.2023 - 01.2024
Barista
Diedrich Espresso
06.2022 - 07.2023
High School Diploma -
Edmonds Woodway High School
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