Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Brooklynn Capps

Manhattan

Summary

Dynamic and dependable professional with a positive attitude and a strong commitment to delivering exceptional customer service. Expertise in accurate cash handling and streamlining transaction processes, ensuring efficiency and reliability in all interactions. Passionate about fostering a welcoming atmosphere that prioritizes customer satisfaction and builds lasting relationships. Proven ability to adapt to diverse customer needs while consistently exceeding expectations.

Overview

3
3
years of professional experience

Work History

Cashier/Cook/Customer Service/Prep/Stocker

Taco Hut
08.2024 - Current
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Trained new employees on operating cash registers effectively
  • Followed recipes and portion control guidelines to consistently deliver delicious meals
  • Ensured compliance with health codes and regulations during food handling, storage, and preparation stages
  • Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
  • Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms

Cashier/Customer Service/Sales Associate/Stocker/Cleaner

Body Shop Spa
06.2022 - 08.2024
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
  • Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming
  • Monitored and operated computer systems, ensuring smooth and efficient functioning

Cashier/Customer Service/Stocker

Hobby Lobby
08.2023 - 05.2024
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms

Education

High school diploma -

Hutchinson High School
Hutchinson, KS
05.2025

Skills

  • Stocker
  • Food industry
  • Sales
  • Restaurant experience
  • Customer service
  • Cash register
  • Retail sales
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

  • Trained and mentored 5 employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a raise after only working 5 months into my current job
  • Worked in the FFA chapter during high school
  • Became president of my FCCLA chapter for two years during high school. As well as becoming a district officer for one year
  • Involved in honor classes, student council, and booster club

Languages

English

Timeline

Cashier/Cook/Customer Service/Prep/Stocker

Taco Hut
08.2024 - Current

Cashier/Customer Service/Stocker

Hobby Lobby
08.2023 - 05.2024

Cashier/Customer Service/Sales Associate/Stocker/Cleaner

Body Shop Spa
06.2022 - 08.2024

High school diploma -

Hutchinson High School