Brooklynn Dreyer
Ruskin,FL
Summary
Hard working, efficient, fast learner, profectionist Committed and hardworking great with assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver versed in customer service. Friendly, always has a positive attitude. workplace focus. Excellent multi-tasking aptitud.
Overview
4
4
years of professional experience
Work History
Office Administrator
Blue Collar Roofing
Bradenton
04.2025 - 07.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Flower Delivery Driver/ Front Desk Operations
The Purple Lotus Flower Shop
Bradenton, FL
11.2024 - 03.2025
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Handled cash transactions accurately, ensuring proper documentation for record-keeping purposes.
- Ensured that all floral arrangements arrived at their destinations in pristine condition through careful handling techniques.
- Implemented efficient route planning strategies, minimizing delays due to unforeseen circumstances.
- Communicated effectively with dispatchers regarding delivery status updates and changes as necessary.
- Coordinated with florists to deliver special orders, exceeding customer expectations consistently.
- Supported sales efforts by cross-promoting additional products or services during deliveries when appropriate.
- Assisted in the preparation of floral arrangements, ensuring quality control before deliveries.
Receptionist/Data Entry Specialist
Crown Bath Corp.
Bradenton, FL
03.2024 - 11.2024
- Front desk operations
- Maintained accurate and up-to-date records by entering data efficiently and effectively
- Handled incoming calls professionally, providing information and directing inquiries as needed
- Demonstrated exceptional customer service skills by responding promptly to customer requests and resolving issues effectively
- Collaborated with sales representatives to support sales efforts and ensure seamless customer experience
- Ensured a well-organized workspace to enhance productivity and workflow efficiency
Cashier/Customer Service
Detwiler's Farm Market
Palmetto, FL
08.2023 - 03.2024
- Processed customer transactions accurately and efficiently, handling cash, credit, and digital payments
- Delivered friendly and attentive customer service, assisting with product inquiries and resolving issues to ensure a positive shopping experience
- Maintained a clean, organized checkout area and restocked supplies to keep operations running smoothly
- Handled returns, exchanges, and refunds professionally, adhering to store policies and ensuring customer satisfaction
House Cleaner
The Courtney
Palmetto, FL
01.2021 - 08.2023
- Provide reliable, compassionate cleaning services tailored to the needs of elderly clients, ensuring a safe and comfortable home environment
- Perform general housekeeping duties including vacuuming, dusting, mopping, dishwashing, laundry, and sanitizing bathrooms and kitchens
- Use senior-friendly cleaning products to accommodate sensitivities and health concerns
- Maintain a tidy, clutter-free living space to reduce fall risks and promote mobility
- Communicate respectfully and empathetically with clients, offering companionship and building trust
Education
High school -
Parrish community highschool
Parrish, FL08.2022
Skills
- Communication skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Front desk operations
- Data entry
- Attention to detail
- Organizational skills
- Multitasking and prioritization
- Tech-Savvy
- Typing speed
- Phone etiquette
Timeline
Office Administrator
Blue Collar Roofing
04.2025 - 07.2025
Flower Delivery Driver/ Front Desk Operations
The Purple Lotus Flower Shop
11.2024 - 03.2025
Receptionist/Data Entry Specialist
Crown Bath Corp.
03.2024 - 11.2024
Cashier/Customer Service
Detwiler's Farm Market
08.2023 - 03.2024
House Cleaner
The Courtney
01.2021 - 08.2023
High school -
Parrish community highschool