Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooklynn Eaton

Cincinnati

Summary

Experienced in fast-paced environments such as server, host, and salon receptionist, bringing excellent communication skills, a strong work ethic, and a passion for patient care to healthcare settings. Eager to provide high-quality, hands-on support to patients while growing professionally in a healthcare team environment.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Wild Eggs
Cincinnati
08.2021 - Current
  • Provided warm, attentive service as both a host and server in a fast-paced, high-volume breakfast restaurant, building a strong rapport with a loyal base of regular customers.
  • Seat guests efficiently, manage waitlists, and handle large parties, and special requests with professionalism and ease.
  • Deliver prompt, friendly table service with a focus on accuracy, hospitality, and a positive guest experience.
  • Contributed new menu ideas and seasonal specials, some of which were added to the permanent menu, helping to diversify offerings and improve guest satisfaction.
  • Recognized by coworkers and management as a reliable, team-oriented employee who supports others during peak hours, and covers shifts when needed.
  • Frequently requested by name by regulars due to consistent service, positive attitude, and attention to detail.
  • Served as a part-time bartender during brunch shifts while maintaining responsible alcohol service and enhancing the overall guest experience.
  • Coordinate with kitchen staff to ensure timely service, and smooth handling of high-volume weekend brunches, and large party reservations.
  • Trained new front-of-house staff on service standards, POS systems, and guest engagement best practices.

Receptionist

Kids Kuts Salon
Cincinnati
01.2015 - Current
  • Managed front desk operations, including greeting and checking in clients, scheduling appointments, and answering phone calls, ensuring a smooth and welcoming experience for families.
  • Provided exceptional customer service in a fast-paced environment, handling both children and parents with patience and professionalism.
  • Coordinated appointments for 5 or more stylists, ensuring efficient scheduling to minimize wait times, and maximize client satisfaction.
  • Processed payments, maintained accurate transaction records, and handled cash, credit, and insurance transactions.
  • Managed inventory and assisted in restocking salon products, ensuring products were organized and available for ale to clients.
  • Developed and maintained a loyal client base by providing personalized service, and ensuring consistent follow-up communication (reminders, promotions, birthday specials).
  • Assisted with social media updates and the promotion of special offers, contributing to increased bookings during peak seasons.
  • Handled client inquiries and resolved customer complaints professionally, maintaining a positive salon atmosphere.

Server

Aglamesis Bro's
Cincinnati
07.2017 - 03.2020
  • Provided friendly, attentive service in a fast-paced, family-owned ice cream parlor operating for over 100 years, serving up to 300 customers daily during peak seasons.
  • Took and prepared customer orders with accuracy and speed, including custom sundaes, milkshakes, and hand-packed pints, while upholding standards of cleanliness and food safety standards.
  • Oversaw nightly closing duties, including deep cleaning service areas, mopping floors, securing equipment, and locking up the store independently.
  • Managed cash register operations, processed cash and card transactions, and balanced the drawer at shift end with 100% accuracy.
  • Maintained a clean, inviting atmosphere in dining and service areas, contributing to the parlor’s reputation for excellent customer experiences.
  • Worked collaboratively with a small team, emphasizing communication, flexibility, and mutual support in a tight-knit, multigenerational business.

Education

STNA/CNA Certification -

Great Oaks
Cincinnati, OH
04-2025

High School Diploma -

Mount Notre Dame High School
Cincinnati, OH
05-2020

Some College (No Degree) - Business Communication

University of Cincinnati
Cincinnati, OH

Skills

  • Customer service
  • Cleanliness standards
  • Relationship management
  • Strong work ethic
  • Effective communication
  • Conflict resolution
  • Adaptable to new environments

References

References available upon request.

Timeline

Server/Bartender

Wild Eggs
08.2021 - Current

Server

Aglamesis Bro's
07.2017 - 03.2020

Receptionist

Kids Kuts Salon
01.2015 - Current

STNA/CNA Certification -

Great Oaks

High School Diploma -

Mount Notre Dame High School

Some College (No Degree) - Business Communication

University of Cincinnati

Similar Profiles

CREATE PROFILE