Brooklynn Hall
Houston,TX
Summary
Motivated Service Worker with exceptional social skills, and communication abilities, with a customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Food Service Team Member
Chipotle
05.2022 - 09.2023
- Greeted customers at the counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and responses to particular requests.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed and maintained positive relationships with customers to enhance service.
Library Student Worker
Texas Southern University Library
02.2023 - 05.2023
- Assisted students with troubleshooting common computer problems.
- Performed routine library services such as checking out books, periodicals and other materials.
- Used library catalog system to assist patrons with locating books and other materials.
- Reorganized shelving sections resulting in optimal space usage.
- Answered telephone calls to provide information and directed questions to librarian.
- Answered general questions in person, by phone and over email.
- Provided instructions to patrons by explaining and demonstrating proper use of equipment, library automation system and online resources.
- Used Dewey Decimal System to accurately shelve library collections.
Food Service Worker
Kentucky Fried Chicken
10.2021 - 03.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at the counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers and answered inquiries regarding menu items and specials.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Bachelor of Arts - Psychology
Texas Southern University
Houston, TX06.2026
High School Diploma -
Hercules High School
Hercules, CA06.2022
Skills
- Customer Service
- Team Oriented
- Strong Work Ethic
- Flexible Schedule
- Positive Attitude
- Multitasking
Timeline
Library Student Worker
Texas Southern University Library
02.2023 - 05.2023
Food Service Team Member
Chipotle
05.2022 - 09.2023
Food Service Worker
Kentucky Fried Chicken
10.2021 - 03.2022
Bachelor of Arts - Psychology
Texas Southern University
High School Diploma -
Hercules High School
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