Brooklynn Hayes
Olympia,WA
Summary
Outgoing Barista with excellent interpersonal communication strengths. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a safe, welcoming environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
Work History
Coffee Barista
The Coffee Bar
04.2023 - Current
- Enhanced customer satisfaction by crafting quality coffee beverages and providing exceptional service.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
- Implemented creative seasonal promotions to attract new clientele and boost sales performance during slow periods.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Kept product inventory stocked during times of customer congestion and high demand.
Education
High School Diploma -
Tumwater High School
Tumwater, WA06.2024
Associate of Arts - General Studies
South Puget Sound Community College
Olympia, WA06.2024
Skills
- Beverage Preparation
- Online Transaction Processing
- Drink customization
- Cleanliness standards
- Cash handling
- Conflict resolution
- Interpersonal skills
- Team Player
- Product Displays
- Attention to detail
- Multitasking capabilities
- Friendly and Outgoing
Timeline
Coffee Barista
The Coffee Bar
04.2023 - Current
High School Diploma -
Tumwater High School
Associate of Arts - General Studies
South Puget Sound Community College
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