Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
References
Timeline
Generic

Brooklynn Herrman

Jeffersonville,IN

Summary

Dedicated professional seeking a challenging position where my strong analytical, communication, and problem solving skills can contribute to achieving organizational goals while continuously fostering personal and professional growth.

Overview

4
4
years of professional experience

Work History

Associate

HomeGoods
Jeffersonville, IN
09.2024 - 05.2025
  • Greeted customers to ensure positive shopping experiences.
  • Handled complaints efficiently to maintain customer satisfaction.
  • Processed transactions accurately, enhancing operational efficiency.
  • Maintained store cleanliness to provide a welcoming environment.
  • Organized merchandise effectively to optimize product visibility.
  • Upsold products to increase sales volume.
  • Assisted in maintaining store organization and product displays for optimal customer experience.
  • Managed cash register operations, ensuring accurate transactions and customer service.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Implemented visual merchandising strategies to enhance product visibility and appeal.
  • Built relationships with customers by providing friendly customer service.

Team Member

Five Guys
Jeffersonville, IN
01.2024 - 04.2024
  • Executed line preparation tasks to ensure efficient workflow.
  • Provided excellent customer service during busy dining hours.
  • Processed customer transactions with precision and provided accurate change.
  • De-escalated conflicts with irate customers to restore service quality.
  • Delivered timely and accurate information to customers as required.
  • Maintained a clean and organized work area throughout shift.

Team member

Papa John’s Pizza
Jeffersonville, IN
11.2021 - 11.2023
  • Managed food preparation line activities, ensuring timely service and quality standards.
  • Maintained cleanliness of kitchen and dining areas throughout shifts to promote hygiene.
  • Assisted customers with menu selections and processed orders to enhance dining experience.
  • Collaborated with team members for efficient food preparation and delivery.
  • Operated point-of-sale systems for accurate order entry and payment processing.
  • Stocked supplies and monitored inventory levels to support operational needs.
  • Monitored food safety practices to ensure compliance with health regulations.
  • Performed opening and closing duties, including restocking and cleaning sales floor.

Education

Degree -

Jeffersonville High School
Jeffersonville, IN
05.2024

Some College (No Degree) -

Indiana University Southeast
New Albany, IN

Skills

  • Effective communication
  • Food safety compliance
  • Time management
  • Cash handling
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Critical analysis
  • Collaborative teamwork
  • Flexibility and adaptability
  • Project oversight
  • Visual merchandising
  • Verbal and written communication
  • POS system operation
  • New hire training
  • Customer service orientation
  • Problem-solving abilities
  • Computer skills
  • Customer engagement
  • Oral communication
  • Supporting sales staff
  • Sales techniques
  • Adaptability and flexibility
  • Customer interaction

Awards

Choir competition at a different level achieving gold.

Extracurricular Activities

Choir: As a dedicated choir member, I contributed harmoniously to vocal ensembles, honing my musical skills and collaborating with fellow singers to create a captivating performance Gymnastics Instructor: I facilitated a nurturing gymnastics environment for young kids, focusing on skill development, confidence building, and fostering a love for an active lifestyle.

References

References available upon request.

Timeline

Associate

HomeGoods
09.2024 - 05.2025

Team Member

Five Guys
01.2024 - 04.2024

Team member

Papa John’s Pizza
11.2021 - 11.2023

Degree -

Jeffersonville High School

Some College (No Degree) -

Indiana University Southeast

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Brooklynn Herrman