Summary
Overview
Work History
Education
Skills
Timeline
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Brooklynn Houston

Albuquerque,NM

Summary

I am a self-motivated individually that brings a warm smile, positive attitude and enthusiasm to any place I go. I look forward to the challenges a job may bring and I am excited to find solutions to those challenges. I wish to fulfill my purpose of self-improvement and professional growth each and everyday. I have been fortunate enough to manage schedules, inventory, shifts, accounts payable and receivable. I hope to be an asset for your company.

Overview

5
5
years of professional experience

Work History

Technical Support

TAK Technology QuikWater
03.2023 - Current
  • Clerk
  • Account receivable and payable
  • Provided remote and local technical support for telecommunications protocols and network infrastructure.
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.

Assistant Manager

Mike 2 SmokeShop
04.2021 - 04.2022
  • Provide customer service
  • Monitor sales activities
  • Ensure customers satisfaction and quality goods
  • Inventory, stock and resupply products
  • Enforce health and safety regulations
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Formulate pricing policies for merchandise, ensure profitability
  • Plan and coordinate advertising campaigns, sales promotions and prepare merchandise displays

Sales Representative

Meraki Solar Company
08.2020 - 03.2021
  • Door to Door sales of solar
  • Knowledge of the product
  • Devolped personal skills

Shift Manager

World Smoke Shop
02.2019 - 01.2020
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

BBA - Business Management

Central New Mexico Community College
Albuquerque, NM
05.2026

High School Diploma -

Rio Rancho High School
Rio Rancho, NM
05.2019

Skills

  • Desktop Technical Support
  • Customer Relations
  • Customer rapport
  • Lead prospecting
  • Process Improvement

Timeline

Technical Support

TAK Technology QuikWater
03.2023 - Current

Assistant Manager

Mike 2 SmokeShop
04.2021 - 04.2022

Sales Representative

Meraki Solar Company
08.2020 - 03.2021

Shift Manager

World Smoke Shop
02.2019 - 01.2020

BBA - Business Management

Central New Mexico Community College

High School Diploma -

Rio Rancho High School

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Brooklynn Houston