Brooklynn Kingston
Michaels Arts and Crafts
Kankakee,IL
1
Certification
5
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Service Team Member/Event Coordinator
1 Year 9 Months- Collaborated with team members to execute promotional events and workshops.
- Assisted customers in product selection, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently to ensure accurate transactions.
- Maintained store displays and inventory organization for optimal product visibility.
- Assisted in training new staff on register operations and customer service protocols.
Server
3 Years- Delivered exceptional customer service by efficiently managing multiple tables and ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and seamless service flow during peak hours.
- Trained new servers on menu items, service protocols, and best practices for enhancing guest experiences.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards at all times.
- Resolved customer complaints promptly, demonstrating effective problem-solving skills and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma
Certified Nursing Assistant
Skills
Teamwork and collaboration
Email communication
Innovation and creativity
Customer engagement
Adaptable schedule
Strong work ethic
Event planning
Certification
- Certified Nursing Assistant - Kankakee Community College - June, July 2026
Interests
Gym Workouts
I enjoy helping others and giving back to the community.
Playing Pickleball
Walking my dog
Timeline
Service Team Member/Event Coordinator
Michaels Arts and Crafts
11.2024 - CurrentRead More
Server
Texas Roadhouse
08.2021 - 08.2024Read More
Bradley Bourbonnais Community High School
High School Diploma
Read More
Kankakee Community College
Certified Nursing Assistant
Read More