BROOKLYNN L. STEWARD
Independent Childcare & Tutoring
Rosharon,TX
4
years of professional experience
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Work History
Babysitter / Tutor
3 Years 7 Months- Provide dependable childcare and supervision for families, including summer childcare.
- Communicate directly with parents regarding schedules, expectations, and individual needs.
- Work independently while maintaining a safe, organized, and structured environment.
- Provide tutoring support and assist students with assignments and learning activities.
- Demonstrate patience, responsibility, organization, and effective communication.
Seasonal Customer Service Representative
2 Months- Answered inbound customer calls during a high-volume seasonal period.
- Assisted customers with placing and processing food orders over the phone.
- Resolved customer inquiries by providing accurate information and assistance.
- Checked customer order status and assisted with questions regarding existing orders.
- Documented and accurately entered customer order information while confirming order details.
- Managed multiple customer interactions in a fast-paced telephone support environment.
- Maintained accuracy, professionalism, and a customer-focused approach throughout each interaction.
Customer Support / Team Member
1 Year 4 Months- Provided friendly and efficient customer service in a high-volume environment.
- Operated the register and accurately processed customer orders and payments.
- Communicated directly with customers to confirm orders and ensure accuracy.
- Supported kitchen operations to help ensure customer orders were prepared accurately and efficiently.
- Worked collaboratively with team members while maintaining service and accuracy standards.
Education
College Student
Currently pursuing college coursework.
High School Diploma
TECHNOLOGY
Microsoft Word | Google Docs | Microsoft Teams | Zoom | College Computer Applications | Internet & Web-Based Applications | Customer Service & CRM Software — Quick Learner
ADDITIONAL QUALIFICATIONS
- Experience answering inbound calls and assisting customers by telephone
- Experience resolving customer inquiries and order-related questions
- Experience documenting and entering customer order information
- Experience processing customer orders and checking order status
- Customer service experience in both telephone and face-to-face environments
- Strong verbal communication and active listening skills
- Comfortable learning new software, systems, and technology
- Able to work independently in a remote environment
- Dependable, organized, and detail-oriented
Timeline
Seasonal Customer Service Representative
Omaha Steaks
11.2025 - 01.2026Read More
Customer Support / Team Member
Chick-fil-A
08.2024 - 12.2025Read More
Babysitter / Tutor
Independent Childcare & Tutoring
01.2023 - CurrentRead More
Houston Community College
College Student
Read More
Manvel High School
High School Diploma
Read More