Brooklynn Lugo
NEWBURGH
Summary
Compassionate and detail-oriented healthcare professional with a Bachelor of Business Administration with a concentration in Healthcare Management and hands-on experience supporting patient care and daily living services. Skilled in healthcare documentation, care coordination, and administrative support. Seeking an opportunity in healthcare administration or patient services where strong communication and organizational skills can support quality care and efficient operations.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Direct Support Professional (DSP)
New York State OPWDD
NEWBURGH
11.2025 - Current
Personal Care Assistant (PCA)
A&T Healthcare
NEWBURGH
05.2025 - 10.2025
- Assisted clients with hygiene, mobility, and meal preparation in home care settings.
- Observed and reported changes in client condition to supervisors.
Student Mailroom Assistant
SUNY Delhi
Delhi
11.2023 - 05.2025
- Sorted and distributed incoming mail and packages to students and staff.
- Maintained organized records for package pickups.
- Collaborated with staff to ensure timely delivery of important documents.
- Provided customer service to students retrieving mail and deliveries.
Sales Associate/Cashier
Tommy Hilfiger
Central Valley
11.2019 - 05.2025
- Assisted customers in selecting apparel and accessories suited to their style.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Provided product knowledge to customers, addressing inquiries and offering recommendations.
Education
BBA - Healthcare Management
State University of New York At Delhi
Delhi, NY 09.2021 - 12.2025
Skills
Healthcare Administration Patient Support Care Coordination
Healthcare Documentation Administrative Support
Communication Microsoft Office Team Collaboration
Timeline
Direct Support Professional (DSP)
New York State OPWDD
11.2025 - Current
Personal Care Assistant (PCA)
A&T Healthcare
05.2025 - 10.2025
Student Mailroom Assistant
SUNY Delhi
11.2023 - 05.2025
BBA - Healthcare Management
State University of New York At Delhi
09.2021 - 12.2025
Sales Associate/Cashier
Tommy Hilfiger
11.2019 - 05.2025