Brooklynn Morrell

I work with all services pertaining to tire work. These services being:

• Balancing
• rotation
• dismounting and mounting tires
• TPMS systems
• Taking care of the shop (cleaning, closing, opening, etc.)

I also assist the mechanics sometimes and they teach me new things and work processes when working on vehicles.

• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Learned duties for various positions and provided backup at key times.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Cleaned and maintained all areas of restaurant to promote clean image.

• Greeted guests in with friendliness and professionalism.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Increased customer service success rates by quickly resolving issues.

• Greeted customers and offered assistance for increased customer satisfaction.
• Identified customer needs and wants to enhance customer experiences and boost sales.
• Maintained relationships with customers to maximize sales opportunities.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Assisted customers with large purchases by carrying items to vehicles.
• Returned unwanted items to correct store locations and restocked shelves.

• Greeted customers and helped with product questions, selections, and purchases.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.