Brooklynn Ratley
Carmi,IL
Summary
Rapidly promoted within 12 months to management due to exceptional performance
Achieved “Successful New Agent” less than 6 months meeting sales target at Bankers Life
Overview
6
6
years of professional experience
Work History
Retail Branch Manager & Team Lead
First Bank
Carmi, IL
03.2023 - Current
- Responsible for all Branch operations in absence of Branch Manager
- Providing exceptional customer service
- Responsible for selling all Retail and Treasury Management deposit products and obtain deposit growth and fee income for the bank
- Maintained a working knowledge of compliance requirements affecting my position while actively learning new regulations
- Participated in community affairs
- Responsible for opening customer accounts (e.g., checking and savings accounts, trust accounts, and business accounts)
- Reviewed assigned reports and helped assist Branch Manager’s reports as needed
Licensed Insurance Agent
Bankers Life & Casualty Company
Evansville, IN
08.2022 - Current
- Obtained an active Insurance License for Health and Life in the states: KY, IN, and IL
- Acquired title “Successful New Agent” meeting sales target
- Provided excellent communication and interpersonal skills to new leads and existing clients
- Able to work independently and adapted quickly to any change by industry regulations and product offerings
- Guided individuals eligible for Medicare Insurance on plan options assisted with enrollment and conducted educational presentations to prospective clients
Administrative Assistant
Roark Trucking
Carmi, IL
09.2020 - Current
- Assisted with day-to-day administrative tasks, including phone calls, email correspondence, and data entry
- Maintained up to date calendars, schedules and appointments for team members
- Managed and organized documentation, including contracts, invoices, and other company records
Special Needs Assistant
Community Education
Bowling Green, KY
05.2019 - Current
- Tutored individual or small group of students with disability or handicap reinforcing and implementing instruction as directed by Director
- Administered medications and injections with proper training and provisions of state law
- Transported students to and from activities
- Assisted students by providing proper examples, emotional support, a friendly attitude and general guidance
- Monitored and reports behavior of students; reported progress regarding student performance and behavior
Education
Bachelor of Science - International Business
Western Kentucky University
Bowling Green, KYSkills
- Store operations
- Staff training and development
- Recruitment and hiring
- Employee scheduling
- Attention to detail
- Excellent time management skills
- Staff training
Timeline
Retail Branch Manager & Team Lead
First Bank
03.2023 - Current
Licensed Insurance Agent
Bankers Life & Casualty Company
08.2022 - Current
Administrative Assistant
Roark Trucking
09.2020 - Current
Special Needs Assistant
Community Education
05.2019 - Current
Bachelor of Science - International Business
Western Kentucky University