Brooklynn Salcido
Clovis,CA
Summary
Personable and energetic customer service associate with exemplary multitasking, time management and customer service skills. Responsible, professional and willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Seasonal Sales Associate
Famous Footwear
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Front Desk Receptionist
04.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Completed all tasks in compliance with company policies and procedures
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Confirmed appointments, communicated with clients, and updated client records
- Handled assignments independently with good judgement and critical thinking skills
- Developed relationships with guests to meet client needs and encourage repeat service
- Consistently kept salon/ guest area clean and tidy and maintained presence at desk area
- Communicated with salon team members if clients canceled or changed appointment times.
Education
Degree - General Education
Clovis High School
Clovis, CA06.2025
Skills
- Inventory Tracking
- Answering Customer Questions
- Listening Skills
- Teamwork and Collaboration
- Merchandise Display
- Customer Service
Timeline
Seasonal Sales Associate
Famous Footwear
07.2023 - Current
Front Desk Receptionist
04.2022 - 08.2022
Degree - General Education
Clovis High School
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