Hi, I’m
Brooklynn Smith
Augusta,GA
Summary
Passionate about working and thrive on helping others in a natural way. Believing in empowering individuals to make their own decisions, whether it's lending a listening ear or providing sound advice. Recognizing the value of gaining perspective from others, has assisted in honing social and critical thinking skills through experiences in school and collaborative environments. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. With a background in education and retail, along with a bachelor's degree in psychology, the goal is to continue gaining valuable experience for making the best possible contribution to a company.
Overview
8
years of professional experience
Work History
The UPS Store
Retail Sales Associate
01.2022 - 12.2022
Job overview
- Provided friendly and knowledgeable customer service by greeting customers and assisting them with product inquiries, selections, and purchases.
- Assisted in managing inventory levels daily, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed and maintained cash register by effectively handling cash, counting change, and organizing coupons.
- Maintained clean sales floor and straightened and faced merchandise
- Delivered top-notch customer service resulting in increased sales and heightened customer satisfaction
Divine Reach Education and Counsel, Inc
Student Intern
08.2022 - 12.2022
Job overview
- Produced high-quality documents and presentations for internal needs related to GED Prep course, mentorship programs, and fundraisers
- Earned supervisor recognition for successfully creating and executing a special project during internship.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Provided information to approximately 20 recruits through various communication channels including phone, email, and in-person interactions.
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
Antoinette Murray
Nanny
08.2020 - 01.2021
Job overview
- Established effective communication channels with parents to regularly update them on children's progress, needs, and achievements.
- Worked collaboratively with parents to establish consistent boundaries/rules within the household, promoting uniformity across all settings.
- Successfully managed challenging behavioral issues through appropriate disciplinary measures and open lines of communication with parents.
- Fostered positive atmospheres that supported the development of children's social and emotional skills.
- Efficiently coordinated children's schedules to meet deadlines for homework, extracurricular activities, and daily routines.
- Administered basic first aid and medication in emergency situations.
- Prepared healthy, age-appropriate snacks and meals
- Promoted early learning and literacy skills in young children by facilitating interactive activities including games, puzzles, and books
- Maintained clean and organized home environment conducive to optimal child development through regular tidying duties.
- Assisted with morning routine tasks such as bathing, dressing, and teeth brushing
Discovery Inc
Daycare Teacher
09.2015 - 08.2016
Job overview
- Delivered individualized support within a classroom setting, teaching and mentoring students between the ages of 1 and 11.
- Established and enforced rules of behavior to drive social development and maintain positive interactions
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
Augusta National Golf Club
Laundry Attendant
04.2015 - 04.2016
Job overview
- Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Collected soiled linens and clothing and pretreated stains
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 50 pieces per shift
- Transported cleaning products and equipment to and from utility rooms
- Cleaned elevators, glass and planters in public areas such as lobby and public restrooms.
Education
Clayton State UniversityMorrow, GA
Bachelor of Science from Psychology
12.2022
University Overview
- Professional Development: Career Bootcamp Workshop, Practice Interviews, Job Fair
- Relevant Coursework: Research Methods-Psychology & Ethics and Professional Issues
Dalton State CollegeDalton, GA
Bachelor of Science from Psychology
05.2019
University Overview
- Dean's List Fall 2016,Spring 2017
- Honor Roll Fall 2016, Spring 2017
- Relevant Coursework: Intro to Human Development & Interpersonal Health/Relations
- African Students Organization Member
- Extracurricular Activities: Volunteer for women's shelter
Skills
- Teamwork and Collaboration
- Computer Skills
- Project Support
- Research and analysis
- Cash Register Operation
- Critical thinking
- Multitasking and Organization
- Scheduling
- Quick Learner
- Conflict management
- Policy analysis
- Customer Service, Social Skills Development
Awards
- Dean's List, Dalton State College, 01/2017
- Honor Roll, Dalton State College, 08/2017
- Honor Roll, Dalton State College, 08/2016
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPersonal development programsPaid time offAccomplishments
- Collaborated with team of 4 in the development of Children's education advocacy.
- Used Microsoft Powerpoint to develop presentation for GED Prep course.
- Used Microsoft Office for nonprofit program marketing.
- Supervised groups of up to 11 children from three months to 11 years of age.
- Trained 2 of World of Discovery employees.
- Documented and resolved conflict with 2 parents over children's behavior which led to resolution of boundaries for the children.
Timeline
Student Intern
Divine Reach Education and Counsel, Inc
08.2022 - 12.2022
Retail Sales Associate
The UPS Store
01.2022 - 12.2022
Nanny
Antoinette Murray
08.2020 - 01.2021
Daycare Teacher
Discovery Inc
09.2015 - 08.2016
Laundry Attendant
Augusta National Golf Club
04.2015 - 04.2016
Clayton State University
Bachelor of Science from Psychology
Dalton State College
Bachelor of Science from Psychology
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