Brooklynn Sullivan-Seebeck
Reno,NV
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Passed the Health/Life Insurance exam within 5 days of beginning the pre-licensing course and seeking a position that highlights producing sales training.
Overview
10
10
years of professional experience
Work History
Raft Guide
Zephyr Whitewater Expeditions
04.2025 - 07.2025
- Guided diverse groups through challenging whitewater conditions, ensuring safety and enjoyment for all participants.
- Coordinated logistics for river trips, including equipment management and shuttle plans, optimizing operational efficiency.
- Fostered strong relationships with clients to enhance customer satisfaction and promote repeat business opportunities.
Snowmaker/Snowcat Operator
Kirkwood Mountain Resort
10.2024 - 04.2025
- Operated snowmaking equipment to ensure optimal snow coverage across ski trails.
- Monitored weather conditions to adjust snow production and maximize efficiency.
- Collaborated with team members to maintain equipment and troubleshoot issues.
- Contributed to a positive guest experience, providing well-groomed slopes through effective management of snow production.
FOH Manager/Server/Host/Baker
Sugar Nymphs Bistro
07.2015 - 10.2024
- Managed front of house operations, ensuring smooth service and guest satisfaction.
- Trained and mentored staff, improving team performance and service quality.
- Collaborated with kitchen staff to ensure seamless communication between front and back of house.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Raft Guide/Trip Leader
Kokopelli Rafting
06.2020 - 09.2024
- Led guided rafting excursions, ensuring safety and enjoyment for all participants.
- Developed and implemented training programs for new guides, enhancing team performance and knowledge retention.
- Collaborated with team members to optimize logistics and improve operational efficiency for outings.
- Enhanced guest experiences through personalized interactions and tailored adventure recommendations.
- Adapted quickly to changing weather conditions or water levels, making necessary adjustments to ensure safety without compromising enjoyment for guests.
Prep Cook
Solitude Station, Jackson Hole Mountain Resort
11.2023 - 04.2024
- Coordinated with chefs to optimize kitchen workflow and enhance food preparation efficiency.
- Maintained cleanliness and organization of kitchen workstations, adhering to health and safety regulations.
- Assisted in inventory management by tracking supplies and minimizing waste through efficient usage.
Manager/Photographer
Southern Exposure Photography
04.2023 - 09.2023
- Mentored junior photographers, providing guidance on techniques and best practices to enhance skills.
- Oversaw equipment management, maintaining optimal performance through regular inspections and maintenance schedules.
- Streamlined photography workflow, resulting in increased efficiency and faster turnaround times.
- Cultivated a positive working environment within the photography team through clear communication and mutual respect.
Education
Certificate - Visual Arts
New Mexico School For The Arts
Santa Fe, NM04-2018
Skills
- 8 years in customer service
- Excellent communication
- Problem-solving
- Teaching/Training
- Partner in the financial services industry
- Quick Learner
- Passed Nevada Health/Life insurance exam
Timeline
Raft Guide
Zephyr Whitewater Expeditions
04.2025 - 07.2025
Snowmaker/Snowcat Operator
Kirkwood Mountain Resort
10.2024 - 04.2025
Prep Cook
Solitude Station, Jackson Hole Mountain Resort
11.2023 - 04.2024
Manager/Photographer
Southern Exposure Photography
04.2023 - 09.2023
Raft Guide/Trip Leader
Kokopelli Rafting
06.2020 - 09.2024
FOH Manager/Server/Host/Baker
Sugar Nymphs Bistro
07.2015 - 10.2024
Certificate - Visual Arts
New Mexico School For The Arts