Brooklynne Preston
Council Bluffs,IA
Summary
Dynamic Restaurant Supervisor at Red Lobster with a proven ability to build cohesive teams and train staff effectively. Notable achievements include enhancing operational efficiency and maintaining regulatory compliance, leading to improved customer satisfaction. Expertise in equipment maintenance and food safety underscores a commitment to creating exceptional dining experiences. Career aspirations include furthering leadership capabilities within the hospitality industry.
Overview
9
9
years of professional experience
Work History
Restaurant Supervisor
Red Lobster
Council Bluffs, IA
03.2016 - Current
- Ensured that all equipment was functioning properly before each shift began.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Ensured that all liquor laws are observed while serving alcoholic beverages.
- Distributed food to service staff for prompt delivery to customers.
- Trained new employees on restaurant policies and procedures.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
Education
High School Diploma -
Thomas Jefferson High School
Council Bluffs07-2016
Skills
- Equipment maintenance
- Team building
- Conflict resolution
- Cash handling
- Staff management
- Labor cost control
- Staff training
- Food safety
- Customer service
- Inventory management
- Regulatory compliance
Timeline
Restaurant Supervisor
Red Lobster
03.2016 - Current
High School Diploma -
Thomas Jefferson High School
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