Summary
Overview
Work History
Education
Skills
Timeline
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Brooks Bennett

New York

Summary

I’m a good communicator and thrive in high-stress situations that require public speaking, writing, and conversing with others. I have an eye for design, layout, and organization, and don’t mind repetitive tasks. I enjoy proofreading and tasks that require attention to detail. I’m eager to work hard, learn new things, and embrace this next chapter of my life.

Overview

5
5
years of professional experience

Work History

Assistant Wardrobe Supervisor

Company the Musical - Worklight Productions
09.2023 - 10.2024
  • Provided on-deck support during performances, addressing any last-minute alterations or wardrobe malfunctions efficiently.
  • Leveraged basic sewing skills for alterations and repairs, maintaining the integrity of original designs while accommodating individual performer needs.
  • Enhanced wardrobe organization by adhering to effective cataloguing and storage systems as outline by wardrobe supervisor.
  • Managed inventory effectively, ensuring all necessary items were readily available for each production's needs.
  • Implemented preventive measures for garment damage, reducing repair costs and extending garment lifespan.
  • Maintained high-quality garments with meticulous attention to detail, ensuring longevity and pristine condition for multiple performances.
  • Trained and managed 6 locals at each venue, ensuring understanding of the dresser track and confidence in running their show track.

Server/Bartender

The Green Hills Grille
10.2022 - 08.2023
  • Created a welcoming, comfortable environment for guests, ensuring every guest will become a return guest - finding what will elevate each individual guest's experience beyond a night at a restaurant into a sense of true hospitality
  • Juggled many responsibilities simultaneously - ensure all tables in my section feel taken care of and comfortable, ensure food and drinks are rung in and arrive to the table accurately, coursed correctly, and in a timely fashion, plug specials, and maintain cleanliness and side-work duties in the restaurant to promote a seamless guest experience and operational flow
  • Communicate with kitchen and other servers and bartenders to ensure everyone on the team has what they need to ensure smooth operation during typical high volume shifts

Product Support Coordinator

Eargo
08.2020 - 02.2022
  • Balanced a high volume queue of incoming calls and email support requests - an average of 50 outbound/inbound calls and 20+ email correspondences a day
  • Multi-tasked to log calls with copious notes while troubleshooting with clients to stay on mobile app video call appointment schedule
  • Managed and scheduled various types of customer service interactions daily - phone calls, video calls, emails, and live text chats
  • Interacted with a typically older and often technically challenged clientele via mostly technological routes - ensured they felt confident and comfortable with the product and the services we provided, while striving to make their day better via my customer service skills
  • Cultivated intimate knowledge of products and internal processes to be thoroughly prepared for client interaction, communicated with colleagues via Slack and Guru to problem solve and hone knowledge of products and other relevant knowledge

Lyft XL Driver

Lyft
08.2019 - 08.2020
  • 5 star rating (compilation of last 100 reviews)
  • Selected to appear in national Lyft marketing campaign 2019
  • Safely transporting passengers to their destination, via Waze navigation
  • Assisting with loading luggage or other heavy items
  • Ensure rider feels comfortable and safe by conversing - or not conversing - with each rider to enhance their experience
  • Intimate knowledge of Middle Tennessee/Nashville area, able to make recommendations to travelers and locals

Education

BFA - Musical Theatre

Belmont University
Nashville, TN
05.2020

Skills

  • Strong work ethic
  • Strong multitasking
  • Quick decision making
  • Exceptional customer service
  • Highly reliable
  • Leadership qualities
  • Guest engagement
  • Valid Driver's license

Timeline

Assistant Wardrobe Supervisor

Company the Musical - Worklight Productions
09.2023 - 10.2024

Server/Bartender

The Green Hills Grille
10.2022 - 08.2023

Product Support Coordinator

Eargo
08.2020 - 02.2022

Lyft XL Driver

Lyft
08.2019 - 08.2020

BFA - Musical Theatre

Belmont University

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Brooks Bennett