Summary
Overview
Work History
Education
Skills
Certification
Dale Carnegie Young Adult Leadership Program
Timeline
Generic

Brooks Cumberland

Marriottsville,MD

Summary

Amiable, high energy employee with a proven history of establishing and maintaining positive work relationships while delivering excellent customer care. Dedicated, dependable, and hard-working.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Expediter/Servers' Assistant

P.F. Chang's Bistro
05.2023 - 08.2023
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.

Host

Oscar's Alehouse
06.2021 - 08.2022
  • Cultivated positive guest experiences in this fast paced atmosphere by taking reservations, managing information, and orchestrating speedy seating in this 270 seat restaurant.
  • Took 30-40 to-go orders per shift by phone, answered menu questions, processed payments, and delivered orders to patrons curbside.
  • Created positive work relationships with 4 different managers and dozens of colleagues displaying ongoing willingness to do whatever necessary to achieve team goals.
  • Quickly offered promotion to Server

HC DrugFree Teen Advisory Council

HC DrugFree
10.2019 - 05.2021
  • Increased program effectiveness and improved program resources providing regular feedback to Directors and Management.
  • Served as liaison between Teen Advisory Council and Marriott's Ridge High School.
  • Partnered with DEA and local law enforcement on multiple "Drug Take Back Days" to collect over 1,000 pounds of medication.

Education

Bachelor of Science - Business Management

University of Alabama
Tuscaloosa, AL
05.2026

High School Diploma -

Marriott's Ridge High School
Marriottsville, MD
05.2022

Skills

  • Relationship Development
  • Giving Presentations
  • Social Media Platforms
  • Business Communications

Certification

Graduate

Dale Carnegie Young Adult Leadership Program

Attained skills and "real world experience" completing this intensive, 8-week training designed to build confidence, enhance communication and public speaking, increase self-motivation, deal with peer pressure, set goals, refine leadership and team work skills, and practice interviewing skills.

Timeline

Expediter/Servers' Assistant

P.F. Chang's Bistro
05.2023 - 08.2023

Host

Oscar's Alehouse
06.2021 - 08.2022

HC DrugFree Teen Advisory Council

HC DrugFree
10.2019 - 05.2021

Bachelor of Science - Business Management

University of Alabama

High School Diploma -

Marriott's Ridge High School

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Brooks Cumberland