Brooks Draper
Glendale,AZ
Summary
I am a results-driven professional with 20 years of experience in leading teams, delivering results, and advancing brand recognition as well as market share. I have a unique talent for understanding business needs by analyzing markets, and developing effective strategies to ensure success. My expertise spans branch operations, sales growth, financial accountability, and staff development. I've consistently achieved year-over-year sales and business growth by streamlining operations, managing risks, and inspiring teams. I excel at conducting performance appraisals, developing employee training programs, and building strong relationships with customers, vendors, employees, as well as government agencies and auditors.
Overview
19
19
years of professional experience
Work History
Branch Manager
Pacific Coast Supply
2023.10 - Current
- Oversee both operations and sales efforts for a large high production drywall, stone, residential and commercial roofing distribution branch
- Manage an annual sales volume of $18 million
- Supervise a fleet of 8 commercial delivery vehicles, 18 delivery personnel, 3 office employees, and 2 outside sales representatives
- Within 30 days restructured branch personnel to full capacity, aligning with budgetary targets
- Increased material sales and production output by hiring and training an additional 5 CDL drivers and crane operators
- Introduced new product lines, broadening the product portfolio and driving overall sales and margin growth
- Revamped poor morale and safety practices within the branch within the first 30-days
- Implemented yard reorganization strategies to enhance efficiency, rectifying issues with damaged products and processes
- In the first 8 months, total sales increased by 20% vs last year for the same time period
- Established a sales budget for Fiscal Year 2025, setting it 30% higher than Fiscal Year 2024
- Identified areas for employee development and created employee development plans to enhance customer service capabilities and bridge knowledge gaps
- Developed Training Programs to fast track Business Interns from Arizona State University through the company's products and processes while simultaneously introducing them to the construction industry, in an effort to foster growth within the company for the purposes of succession planning and market expansion.
Branch Manager
Pacific Coast Supply
2015.04 - 2023.09
- Oversaw operations and sales for a drywall and residential roofing distribution branch
- Managed an annual sales volume of $5 million
- Supervised a fleet of 3 commercial delivery vehicles, 4 delivery personnel, 2 office employees, and 1 outside sales representative
- Achieved first-year profitability in 2016 for the first time in the branch's prior 10-year history
- Directed day-to-day branch operations with full profit and loss responsibility
- Oversaw purchasing operations, supervised accounts receivable and payable, and monitored shipping and receiving activities
- Organized weekly safety meetings to ensure compliance with OSHA and ODOT regulations
- Managed fleet operations, including vendor selection, preventative maintenance, and repair approvals
- Eliminated low margin categories to focus efforts on higher margin product lines, resulting in a 33% sales lift, 600 basis point gain in margin percentage, and doubling overall margin dollars for the Branch, steering the location back into profitability, reversing a trend of underperformance since the 2008 housing crisis
- Developed strong relationships with the local customer base to encourage repeat business and drive revenue growth
- Delivered unmatched customer service by prioritizing safety and customer satisfaction
- Successfully negotiated contracts for multiple large, complex multi-family construction projects with national contractors
- Reduced non and slow-moving inventory to free up capital and increase inventory turns
- Hired and trained employees with strategic training plans to further their careers
- Demonstrated expertise with SAP software.
Merchandising Manager
The Home Depot
2012.03 - 2015.03
- Led the merchandising and sales efforts for a rural $20 million dollar home improvement big box retail store
- Supervised 6-8 department supervisors and matrix managed up to 120 full-time employees
- Achieved year-over-year growth by leading business development initiatives and inspiring teams
- Turned around profitability metrics of a loss-making store through reorganization programs, by catering the product mix to the rural coastal community
- Led a team of six department supervisors and oversaw 60+ employees
- Executed quarterly merchandising initiatives and trained associates
- Decreased shrink loss for three consecutive years by enforcing inventory control processes, with a hands-on approach
- Conducted monthly staff performance reviews and implemented improvement measures to improve opportunities while simultaneously celebrating strengths
- Promoted a cooperative work environment to boost morale and productivity
- Participated in leadership training programs and the Store Manager preparatory program.
Department Supervisor
The Home Depot
2005.09 - 2012.03
- Managed 1-2 departments at any given time for a $40 million dollar big box home improvement retailer
- Responsible for generating $5-$6 million in revenue for each department
- Spearheaded operational initiatives in multiple stores, focusing on inventory management and merchandising
- Developed attractive displays and established district best practices
- Conducted training sessions to develop leadership potential within the organization
- Participated in community outreach projects with Habitat for Humanity and Team Depot
- Led inventory prep processes and presented department P&L statements
- Forecasted weekly sales estimates and hours utilization for the store
- Managed multiple departments and served as acting store manager as needed.
Education
Bachelor of Science in Business Administration - Organizational Leadership
California State University, Chico
Chico, California06.2011
Skills
- Strategic Operations Management
- Sales Growth and Profitability
- Purchasing and Forecasting
- Merchandising & Inventory Control
- Team Building & Staff Development
- Fleet Management & Vendor Selection
- Full Profit & Loss Accountability
- Safety & Regulatory Compliance
- Customer Relationship Management
- Contract Negotiation
- Process Improvement & Standardization
- Attention to Detail
- Coaching and Mentoring
Hobbies and Interests
- Brazilian Jiu-Jitsu
- Jackson County Sheriff's Search and Rescue Team Ground Searcher
- Camping/Hiking
- Fishing
Timeline
Branch Manager
Pacific Coast Supply
2023.10 - Current
Branch Manager
Pacific Coast Supply
2015.04 - 2023.09
Merchandising Manager
The Home Depot
2012.03 - 2015.03
Department Supervisor
The Home Depot
2005.09 - 2012.03
Bachelor of Science in Business Administration - Organizational Leadership
California State University, Chico
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