Brooks Farrell
Floresville,TX
Summary
Dynamic customer service professional with a proven track record at Tractor Supply, excelling in customer satisfaction and complaint resolution. Demonstrated reliability and composure in high-pressure situations, fostering loyalty through empathetic interactions. Skilled in processing transactions accurately while maintaining a welcoming environment, ensuring a positive experience for all customers.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Tractor Supply
06.2023 - 08.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associate of Arts - Business
Bluefield State University
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Customer Service Cashier
Tractor Supply
06.2023 - 08.2025
Associate of Arts - Business
Bluefield State University
Similar Profiles
Braxton SmithBraxton Smith
Tractor Supply Emploee at Tractor SupplyTractor Supply Emploee at Tractor Supply
Samantha DulzSamantha Dulz
Team leader at Tractor SupplyTeam leader at Tractor Supply
Daniel FerrellDaniel Ferrell
Sales Merchandiser at Tractor SupplySales Merchandiser at Tractor Supply
Camryn ScottCamryn Scott
Cloud Engineer at Tractor SupplyCloud Engineer at Tractor Supply
Amanda Sralla, MSN, APRN, FNP-BC, PMHNP-BCAmanda Sralla, MSN, APRN, FNP-BC, PMHNP-BC
Director of Operations at Procare,llc.Director of Operations at Procare,llc.