Brooks Hatfield
Tracy,CA
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 75 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
8
8
years of professional experience
Work History
FC Associate
Amazon
08.2020 - Current
- Improved warehouse efficiency by streamlining processes and optimizing storage layouts.
- Reduced order processing time through effective coordination with team members and accurate inventory management.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Roles include Amnesty, Pick, Stow, Shop Dock, Pack, and Mechatronics Certified
Assistant Manager
Leslies Pool Supply
05.2018 - 07.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Reviewed sales and gross profit report to assess company efficiency.
Supervisor
Tri-Valley Ice
12.2015 - 01.2018
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Associate of Applied Science - Mechatronics
Unmudl
Online01.2024
High School Diploma -
Merrill F. West High School
05.2015
Skills
- Attention to Detail
- Continuous Learning
- Multitasking
- Loading and Unloading
- Problem Solving
- Quality Control
- Product Knowledge
- Process Improvement
- Time Management
Timeline
FC Associate
Amazon
08.2020 - Current
Assistant Manager
Leslies Pool Supply
05.2018 - 07.2020
Supervisor
Tri-Valley Ice
12.2015 - 01.2018
Associate of Applied Science - Mechatronics
Unmudl
High School Diploma -
Merrill F. West High School
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